COMPLETE IT

PACKAGE

Includes all the features found in our Remote IT support plan plus many more comprehensive services.

COMPLETE IT

$100-125/USER

All Remote IT Plus
Onsite Support
Cybersecurity Awareness Training
Business Continuity Planning
EndPoint Protection
A Complete IT Package

I highly recommend ALCON DTS for any Medical IT, cybersecurity, or phone system needs.

Martha GonzalezWomen's Center at Westover Hills
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COMPLETE IT FEATURES

ALL REMOTE IT PLUS...

Includes all the features found in our Remote IT support plan plus many more comprehensive services.

ONSITE SUPPORT

ALCON DTS is able to handle practically all problems remotely but if you have one that requires an on-site visit, we will dispatch an engineer to your office.

CYBERSECURITY AWARENESS TRAINING

We provide in-depth training on data security as well as advice for best practices in protecting PII and sensitive company data. The training is provided in an online format which is both engaging and convenient to staff members.

ENDPOINT PROTECTION

We will install and pro-actively manage security software to ward off malicious threats that destroy data, compromise security and degrade the performance of your systems.

BUSINESS CONTINUITY PLANNING

We help you plan everything you need to ensure your data, applications and communications are safe, secure and there when you need them.

SPAM FILTERING

Get control over your inbox! ALCON DTS utilizes state of the art technology to eliminate 98% of unwanted email.

“ALCON DTS is without a doubt the best at what they do! Not only are they knowledgeable in all aspects of IT, but they also have an incomparable level of professionalism! They are always prompt, efficient and reliable! Our school district (of multiple campuses) used ALCON DTS several years ago, and now again with our new management; And I have yet to be disappointed! The staff truly strives to be the best in everything and they ALL take pride in their work. They take time to explain information and they are accommodating with individual/specific needs.”

Sandra GarciaShekinah Learning Institute

“ALCON DTS is an outstanding and trusted partner for Women’s Center at Westover Hills. Whether it be HIPAA consulting, new clinic setup, or managing our network, ALCON DTS has been a huge help to our organization. They are professional, knowledgeable and very responsive.”

Martha GonzalezWomen's Center at Westover Hills

“I consider the work that ALCON DTS has done to be an extremely critical part of our future growth. You have built for us a robust foundation on which we can grow and expand, on systems that are all within our own control. This is what I wanted to achieve and we appreciate your work in guiding us through that process.”

Chris SchorreEmergo Group

“Had a very good experience with ALCON DTS. I first contacted Eduardo about a small business phone system and he made a recommendation to me for a very reasonably priced system. Installation went very smoothly and phone system is working great. ”

Jon BonillaBonilla Law Firm

ALCON DTS SERVICE BENEFITS

•We are always available (we never call in sick)
•Full staff of Certified Systems Engineers
•Continuously growing expertise
•Strategic technology expertise and planning
•Predictable costs through project planning and regularly scheduled visits
•Tax deductible business expense
•Leverage our team’s knowledge for your business’ needs!

INTERNAL IT STAFF

•Payroll taxes, vacation pay, workers comp
•Risk of downtime when tech employee is not present (vacation, sick days)
•Tech may require supervision or costly outsourced help during projects
•Limited skillset on ever expanding technology field
•Continued costs of training on latest technology
•High turnover in technical positions
•More expensive compared to the ALCON DTS team