ALCON DTS: Secure IT | Austin Best Managed IT Support

For businesses needing enhanced security and larger organizations that require regulatory compliance.

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SECURE IT

$250-$400/USER

All Complete IT Plus…

vCISO Service

Business Continuity Solution

Email Phishing Security Testing

Cybersecurity Framework Guidance

Secure IT Package

”I highly recommend ALCON DTS for any Medical IT, cybersecurity, or phone system needs.
Martha GonzalezWomen's Center at Westover Hills

SECURE IT FEATURES

ALL COMPLETE IT FEATURES PLUS...

Includes all the features found in our Remote IT support plan plus many more security focused comprehensive services.

EMAIL PHISHING SECURITY TESTING

Find out what percentage of your employees are clicking on email links and opening attachments that they shouldn’t with our phishing security test.

CYBERSECURITY FRAMEWORK GUIDANCE

We will work with you to choose your appropriate framework methodology and provide solutions on how to implement information security or cybersecurity in your organization.

VIRTUAL CHIEF INFORMATION SECURITY OFFICER (VCISO)

We provide a team of experts to deliver all of the necessary information security, IT risk management and compliance skills your organization may need.

NETWORK DEVICE MANAGEMENT

We manage your WiFi, switches, routers, and firewalls to make sure your networking is consistently up and running in a dependable and secure manner.

BUSINESS CONTINUITY SOLUTION

Our state-of-the-art technology and infrastructure can protect your business from downtime, even if your physical hardware has been destroyed.

“ALCON DTS is without a doubt the best at what they do! Not only are they knowledgeable in all aspects of IT, but they also have an incomparable level of professionalism! They are always prompt, efficient and reliable! Our school district (of multiple campuses) used ALCON DTS several years ago, and now again with our new management; And I have yet to be disappointed! The staff truly strives to be the best in everything and they ALL take pride in their work. They take time to explain information and they are accommodating with individual/specific needs.”
Sandra GarciaShekinah Learning Institute

“ALCON DTS is an outstanding and trusted partner for Women’s Center at Westover Hills. Whether it be HIPAA consulting, new clinic setup, or managing our network, ALCON DTS has been a huge help to our organization. They are professional, knowledgeable and very responsive.”
Martha GonzalezWomen's Center at Westover Hills

“I consider the work that ALCON DTS has done to be an extremely critical part of our future growth. You have built for us a robust foundation on which we can grow and expand, on systems that are all within our own control. This is what I wanted to achieve and we appreciate your work in guiding us through that process.”
Chris SchorreEmergo Group

“Had a very good experience with ALCON DTS. I first contacted Eduardo about a small business phone system and he made a recommendation to me for a very reasonably priced system. Installation went very smoothly and phone system is working great.”
Jon BonillaBonilla Law Firm

ALCON DTS SERVICE BENEFITS

•We are always available (we never call in sick)
•Full staff of Certified Systems Engineers
•Continuously growing expertise
•Strategic technology expertise and planning
•Predictable costs through project planning and regularly scheduled visits
•Tax deductible business expense
•Leverage our team’s knowledge for your business’ needs!

INTERNAL IT STAFF

•Payroll taxes, vacation pay, workers comp
•Risk of downtime when tech employee is not present (vacation, sick days)
•Tech may require supervision or costly outsourced help during projects
•Limited skillset on ever expanding technology field
•Continued costs of training on latest technology
•High turnover in technical positions
•More expensive compared to the ALCON DTS team