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# ALCON DTS: Austin, TX Best Managed IT Support Services

IT Support, ALCON DTS

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## Posts

- [Blog](https://alcondts.com/blog/) - ALCON DTS offers professional Managed IT Support and Consulting Services in Austin, Dallas, Houston, San Antonio, Texas HIPAA, Cybersecurity, ISO 27001, Medical
- [Who Can See What Your AI Note-Taker Records?](https://alcondts.com/ai/who-can-see-what-your-ai-note-taker-records/)
- [How to Stop Scammers from Sending Emails in Your Company's Name](https://alcondts.com/cybersecurity/how-to-stop-scammers-from-sending-emails-in-your-companys-name/) - Article Summary: Email spoofing is when a scammer sends a message that appears to come from your domain, often to trick your clients or staff into paying a fake invoice or changing banking details. Three DNS records (SPF, DKIM, and DMARC) prove that a message really came from you and tell receiving mail servers to
- [QR Code Scams: What They Are and How to Protect Your Business](https://alcondts.com/cybersecurity/qr-code-scams-what-they-are-and-how-to-protect-your-business/) - Article Summary: A QR code scam, sometimes called quishing, hides a malicious web link inside a QR code. Because the link is buried in an image instead of written as text, it slips past the email filters that normally catch bad links, and scanning the code usually moves the victim onto a personal phone that
- [What Immutable Backup Means on Your Cyber Insurance Form](https://alcondts.com/it-management/what-immutable-backup-means-on-your-cyber-insurance-form/) - Cyber insurance applications include a question that catches a lot of small business owners off guard: “Do you maintain immutable, air-gapped, or offline backups of your critical business data?” Carriers added that question to renewal forms because ransomware operators worked out that the fastest way to force a payout is to wipe the backups first
- [5 Microsoft 365 Settings Worth Checking in Your Tenant](https://alcondts.com/microsoft/5-microsoft-365-settings-worth-checking-in-your-tenant/) - Microsoft has tightened several default settings in Microsoft 365 over the past few years. Newer tenants get more protection out of the box than tenants set up before 2022 or so. The problem is that legacy configurations stay in place. A setting changed for new tenants in 2024 doesn't retroactively change in yours, and historical
- [How to Answer Cyber Insurance Renewal Questions Without Voiding Your Policy](https://alcondts.com/business/how-to-answer-cyber-insurance-renewal-questions-without-voiding-your-policy/) - If you have a cyber insurance renewal coming up, the application is probably longer than the one you filled in last time. It's also more specific. Each new question maps to a control that, if missing, allowed a major 2023 or 2024 claim to escalate. The wording reflects how carriers responded to losses they paid
- [How to Prepare Microsoft 365 Permissions for a Safe Copilot Rollout](https://alcondts.com/new-technology/how-to-prepare-microsoft-365-permissions-for-a-safe-copilot-rollout/) - A safe Microsoft Copilot rollout starts with a permissions audit before any trial license is enabled. Microsoft 365 Copilot retrieves files, emails, and chats using each user's existing Microsoft 365 permissions. In most tenants, those permissions are broader than anyone has mapped, because access tends to accumulate across years of projects, ad-hoc sharing, and staff
- [Why Bad Onboarding Is the Real Cause of Messy Offboarding](https://alcondts.com/it-management/why-bad-onboarding-is-the-real-cause-of-messy-offboarding/) - By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person's tenure, when nobody was paying close attention because the new hire had just arrived and there were a hundred other things to
- [How Small Business Ransomware Attacks Work (And How to Protect Against Them)](https://alcondts.com/cybersecurity/how-small-business-ransomware-attacks-work-and-how-to-protect-against-them/) - Small businesses are the most common ransomware target by volume of incidents, even though many small business owners assume hackers focus on larger organizations. A 22-person company has enough revenue to be worth attacking, no dedicated security team to defend it, and a publicly traceable footprint that takes about an hour to research.What follows is
- [Micro-SaaS Vetting: The 5-Minute Security Check for Browser Add-ons](https://alcondts.com/cybersecurity/micro-saas-vetting-the-5-minute-security-check-for-browser-add-ons/) - Browser add-ons have a funny reputation. They feel “small”. A quick install. A tiny productivity boost. A harmless little helper that lives in your toolbar. But in practice, a browser extension is more like a micro-SaaS vendor sitting inside your browser session. It can see what you see, interact with the pages you open, and
- [The “Zombie” SaaS Audit: Finding the 3 Apps Your Former Employees Still Access](https://alcondts.com/it-management/the-zombie-saas-audit-finding-the-3-apps-your-former-employees-still-access/) - Someone leaves the company on a Friday. By Monday, their email account is disabled, and their laptop is back in the pile.What nobody checks is their login to the project management tool they signed up for in Q3, the cloud storage folder they shared with a contractor, or the CRM access they still have from
- [Adversary-in-the-Middle Attacks: How Phishing Sites Steal Your Active Login](https://alcondts.com/cybersecurity/adversary-in-the-middle-attacks-how-phishing-sites-steal-your-active-login/) - You click a link, sign in, approve the MFA prompt, and get on with your day. Completely unaware that someone else just logged into your account at the same moment.That scenario surprises many businesses, particularly those that rely on multi-factor authentication (MFA) to protect cloud accounts. But this is exactly how Adversary-in-the-Middle (AiTM) phishing attacks
- [Is Your Invoice a Deepfake? Securing Your Accounts Payable Process Against Voice and Email Cloning](https://alcondts.com/cybersecurity/is-your-invoice-a-deepfake-securing-your-accounts-payable-process-against-voice-and-email-cloning/) - It’s a statistic that sends a shiver down the backs of SME owners, managers and employees. According to the FBI's 2025 Internet Crime Report, business email compromise (BEC) cost US businesses more than $3 billion last year.This makes it one of the most financially damaging cybercrimes on record. AI has made these attacks harder to detect. The
- [Stop the Bleeding: How Revoking Admin Rights Eliminates Support Tickets](https://alcondts.com/it-management/stop-the-bleeding-how-revoking-admin-rights-eliminates-support-tickets/) - The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken configuration left behind after someone changed a setting IT can’t trace.Local administrator rights (the ability to install software, modify system settings, and
- [What is Passkey Migration and How Can It Help Your Team Eliminate Passwords?](https://alcondts.com/new-technology/what-is-passkey-migration-and-how-can-it-help-your-team-eliminate-passwords/) - Your team locks everything down with passwords. Some are strong, some are not, and most have been reused somewhere over the years. Every month, IT fields reset requests. Every year, the same breach reports list stolen credentials as the leading cause.There is now a more effective path, and it does not require users to memorize
- [Why Human Habits Are Your Biggest Security Risk](https://alcondts.com/cybersecurity/why-human-habits-are-your-biggest-security-risk/) - Most cyberattacks do not start with a sophisticated intrusion. They start with a click on a personal email, a reused password, or a file uploaded to a familiar cloud service because the approved option felt slower.The Verizon Data Breach Investigations Report found that 68% of breaches involve the human element. Not a zero-day exploit. Not a
- ["Clean Desk" 2.0: Securing Your Home Office from Physical Data Leaks](https://alcondts.com/working-from-home/clean-desk-2-0-securing-your-home-office-from-physical-data-leaks/) - In the traditional office, a “Clean Desk” policy was a simple habit: shred the sensitive stuff, lock it away, and don’t leave passwords where someone can see them.In 2026, the same idea still matters but the “desk” has changed. For many teams, the home office is now the default workspace, and that means physical access can
- [LinkedIn "Social Engineering": Protecting Your Staff from Fake Recruitment Scams](https://alcondts.com/online-presence/linkedin-social-engineering-protecting-your-staff-from-fake-recruitment-scams/) - A fake recruiter message is one of the cleanest social engineering tricks around because it doesn’t look like a trick.That’s why LinkedIn recruitment scams work so well inside real businesses. They don’t arrive as malware. They arrive as a normal conversation that nudges someone toward one small action: click this link, open this file, “verify” this
- [The "Backup Exit" Strategy: Can You Move Your Data Without the Vendor’s Help?](https://alcondts.com/it-management/the-backup-exit-strategy-can-you-move-your-data-without-the-vendors-help/) - When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless. The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the exit. For many small businesses, the front door is wide open, but the emergency exit is bolted shut: exports are incomplete, key data sits
- [The "Legacy Debt" Audit: Identifying the 3 Oldest Risks in Your Server Room](https://alcondts.com/it-management/the-legacy-debt-audit-identifying-the-3-oldest-risks-in-your-server-room/) - The most dangerous thing in a server room is often the phrase, “Don’t touch that.”It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”, runs something important, and has survived so many fixes and workarounds that nobody feels confident changing it anymore.That’s legacy debt. Not just “old tech”,
- [The "Session Cookie" Hijack: Why MFA Can’t Always Save You](https://alcondts.com/cybersecurity/the-session-cookie-hijack-why-mfa-cant-always-save-you/) - MFA is a strong front-door lock. But it’s not the only thing that decides whether someone can get in.After you sign in, your browser keeps you logged in using a session token (often stored as a cookie). It’s the digital version of a wristband at an event: once you’ve been checked, the wristband proves you
- [A Small Business Roadmap for Implementing Zero-Trust Architecture](https://alcondts.com/cybersecurity/a-small-business-roadmap-for-implementing-zero-trust-architecture/) - Most small businesses aren’t breached because they have no security at all. They’re breached because a single stolen password becomes a master key to everything else.That’s the flaw in the old “castle-and-moat” model. Once someone gets past the perimeter, they can often move through the environment with far fewer restrictions than they should.And today, with
- [5 Security Layers Your MSP Is Likely Missing (and How to Add Them)](https://alcondts.com/cybersecurity/5-security-layers-your-msp-is-likely-missing-and-how-to-add-them/) - Most small businesses aren’t falling short because they don’t care. They’re falling short because they didn’t build their security strategy as one coordinated system. They added tools over time to solve immediate problems, a new threat here, a client request there.On paper, that can look like strong coverage. In reality, it often creates a patchwork
- [How to Run a "Shadow AI" Audit Without Slowing Down Your Team](https://alcondts.com/ai/how-to-run-a-shadow-ai-audit-without-slowing-down-your-team/) - It usually starts small. Someone uses an AI tool to refine a difficult email. Someone enables an AI add-on inside a SaaS app because it promises to save an hour a week. Someone pastes a paragraph into a chatbot to “make it sound better.”Then it becomes routine.And once it’s routine, it stops being a simple
- [Stop Ransomware in Its Tracks: A 5-Step Proactive Defense Plan](https://alcondts.com/cybersecurity/stop-ransomware-in-its-tracks-a-5-step-proactive-defense-plan/) - Ransomware isn’t a jump scare. It’s a slow build.In many cases, it begins days, or even weeks, before encryption, with something mundane, like a login that never should have succeeded.That’s why an effective ransomware defense plan is about more than deploying anti-malware. It’s about preventing unauthorized access from gaining traction.Here’s a five-step approach you can
- [The 2026 Guide to Uncovering Unsanctioned Cloud Apps](https://alcondts.com/cloud/the-2026-guide-to-uncovering-unsanctioned-cloud-apps/) - If you want to uncover unsanctioned cloud apps, don’t begin with a policy. Start with your browser history.The cloud environment most businesses actually use rarely matches the one shown on the IT diagram. It’s built through countless small shortcuts: a “just this once” file share, a free tool that solves one problem faster, a plug-in
- [The Essential Checklist for Securing Company Laptops at Home](https://alcondts.com/working-from-home/the-essential-checklist-for-securing-company-laptops-at-home/) - At home, security incidents don’t look like dramatic movie hacks. They look like stepping away from your laptop during a delivery, or leaving it unlocked while you grab something from another room.Those ordinary moments, repeated over time, are how work devices end up exposed.A remote work security checklist focuses on simple, practical controls that hold
- [Beyond Chatbots: Preparing Your Small Business for “Agentic AI” in 2026](https://alcondts.com/ai/beyond-chatbots-preparing-your-small-business-for-agentic-ai-in-2026/) - AI chatbots can answer questions. But now picture an AI that goes further, updating your CRM, booking appointments, and sending emails automatically. This isn’t some far-off future. It’s where things are headed in 2026 and beyond, as AI shifts from reactive tools to proactive, autonomous agents.This next wave of AI is called “Agentic AI.” It
- [Managing “Cloud Waste” as You Scale](https://alcondts.com/cloud/managing-cloud-waste-as-you-scale/) - When you first move your data and computing resources to the cloud, the bills often seem manageable. But as your business grows, a worrying trend can appear. Your cloud expenses start climbing faster than your revenue. This is not just normal growth, it is a phenomenon called cloud waste, the hidden drain on your budget
- [The 2026 Hybrid Strategy: Why “Cloud-Only” Might Be a Mistake](https://alcondts.com/cloud/the-2026-hybrid-strategy-why-cloud-only-might-be-a-mistake/) - Since cloud computing became mainstream, promising agility, simplicity, offloaded maintenance, and scalability, the message was clear: “Move everything to the cloud.” But once the initial migration wave settled, the challenges became apparent. Some workloads thrive in the cloud, while others become more complex, slower, or more expensive. The smart strategy for 2026 is a pragmatic
- [The “Insider Threat” You Overlooked: Proper Employee Offboarding](https://alcondts.com/it-management/the-insider-threat-you-overlooked-proper-employee-offboarding/) - Imagine a former employee, maybe someone who didn’t leave on the best terms. Their login still works, their company email still forwards messages, and they can still access the project management tool, cloud storage, and customer database. This isn’t a hypothetical scenario; it’s a daily reality for many small businesses that treat offboarding as an
- [The Supply Chain Trap: Why Your Vendors Are Your Biggest Security Risk](https://alcondts.com/cybersecurity/the-supply-chain-trap-why-your-vendors-are-your-biggest-security-risk/) - You invested in a great firewall, trained your team on phishing, and now you feel secure. But what about your accounting firm’s security? Your cloud hosting provider? The SaaS tool your marketing team loves? Each vendor is a digital door into your business. If they leave it unlocked, you are also vulnerable. This is the
- [Zero-Trust for Small Business: No Longer Just for Tech Giants](https://alcondts.com/cybersecurity/zero-trust-for-small-business-no-longer-just-for-tech-giants/) - Think about your office building. You probably have a locked front door, security staff, and maybe even biometric checks. But once someone is inside, can they wander into the supply closet, the file room, or the CFO’s office? In a traditional network, digital access works the same way, a single login often grants broad access
- [Securing the ‘Third Place’ Office: Policy Guidelines for Employees Working from Coffee Shops and Coworking Spaces](https://alcondts.com/cybersecurity/securing-the-third-place-office-policy-guidelines-for-employees-working-from-coffee-shops-and-coworking-spaces/) - The modern office extends far beyond traditional cubicles or open-plan spaces. Since the concept of remote work became popularized in the COVID and post-COVID era, employees now find themselves working from their homes, libraries, bustling coffee shops, and even vacation destinations. These environments, often called “third places,” offer flexibility and convenience but can also introduce
- [AI’s Hidden Cost: How to Audit Your Microsoft 365 Copilot Usage to Avoid Massive Licensing Waste](https://alcondts.com/ai/ais-hidden-cost-how-to-audit-your-microsoft-365-copilot-usage-to-avoid-massive-licensing-waste/) - Artificial Intelligence (AI) has taken the business world by storm, pushing organizations of all sizes to adopt new tools that boost efficiency and sharpen their competitive edge. Among these tools, Microsoft 365 Copilot rises to the top, offering powerful productivity support through its seamless integration with the familiar Office 365 environment.In the push to adopt
- [The “Deepfake CEO” Scam: Why Voice Cloning Is the New Business Email Compromise (BEC)](https://alcondts.com/ai/the-deepfake-ceo-scam-why-voice-cloning-is-the-new-business-email-compromise-bec/) - The phone rings, and it’s your boss. The voice is unmistakable; with the same flow and tone you’ve come to expect. They’re asking for a favor: an urgent wire transfer to lock in a new vendor contract, or sensitive client information that’s strictly confidential. Everything about the call feels normal, and your trust kicks in
- [The Daily Cloud Checkup: A Simple 15-Minute Routine to Prevent Misconfiguration and Data Leaks](https://alcondts.com/cloud/the-daily-cloud-checkup-a-simple-15-minute-routine-to-prevent-misconfiguration-and-data-leaks/) - Moving to the cloud offers incredible flexibility and speed, but it also introduces new responsibilities for your team. Cloud security is not a “set it and forget it” type task, small mistakes can quickly become serious vulnerabilities if ignored.You don’t need to dedicate hours each day to this. In most cases, a consistent, brief review
- [The MFA Level-Up: Why SMS Codes Are No Longer Enough (and What to Use Instead)](https://alcondts.com/cybersecurity/the-mfa-level-up-why-sms-codes-are-no-longer-enough-and-what-to-use-instead/) - For years, enabling Multi-Factor Authentication (MFA) has been a cornerstone of account and device security. While MFA remains essential, the threat landscape has evolved, making some older methods less effective.The most common form of MFA, four- or six-digit codes sent via SMS, is convenient and familiar, and it’s certainly better than relying on passwords alone.
- [The Server Refresh Deadline: Why Windows Server 2016’s End of Support Should Drive Your Cloud Migration Plan](https://alcondts.com/cloud/the-server-refresh-deadline-why-windows-server-2016s-end-of-support-should-drive-your-cloud-migration-plan/) - Time moves fast in the world of technology, and operating systems that once felt cutting-edge are becoming obsolete. With Microsoft having set the deadline for Windows Server 2016 End of Support to January 12, 2027, the clock is ticking for businesses that use this operating system. Once support ends, Microsoft will no longer provide security updates
- [3 Simple Power Automate Workflows to Automatically Identify and Terminate Unused Cloud Resources](https://alcondts.com/cloud/3-simple-power-automate-workflows-to-automatically-identify-and-terminate-unused-cloud-resources/) - The cloud makes it easy to create virtual machines, databases, and storage accounts with just a few clicks. The problem is, these resources are often left running long after they’re needed. This “cloud sprawl,” the unmanaged growth of cloud resources, can quietly drain your budget every month. According to Hashi Corp’s State of Cloud Strategy
- [5 Ways to Implement Secure IT Asset Disposition (ITAD) in Your Small Business](https://alcondts.com/it-management/5-ways-to-implement-secure-it-asset-disposition-itad-in-your-small-business/) - Even the most powerful IT hardware today will eventually become outdated or faulty and will need to be retired. However, these retired servers, laptops, and storage devices hold a secret: they contain highly sensitive data. Simply throwing them in the recycling bin or donating them without preparation is a compliance disaster and an open invitation
- [6 Ways to Prevent Leaking Private Data Through Public AI Tools](https://alcondts.com/ai/6-ways-to-prevent-leaking-private-data-through-public-ai-tools/) - We all agree that public AI tools are fantastic for general tasks such as brainstorming ideas and working with non-sensitive customer data. They help us draft quick emails, write marketing copy, and even summarize complex reports in seconds. However, despite the efficiency gains, these digital assistants pose serious risks to businesses handling customer Personally Identifiable
- [How to Implement Zero Trust for Your Office Guest Wi-Fi Network](https://alcondts.com/cybersecurity/how-to-implement-zero-trust-for-your-office-guest-wi-fi-network/) - Guest Wi-Fi is a convenience your visitors expect and a hallmark of good customer service. But it’s also one of the riskiest points in your network. A shared password that’s been passed around for years offers virtually no protection, and a single compromised guest device can become a gateway for attacks on your entire business.
- [How to Use Conditional Access to Grant and Revoke Contractor Access in 60 Minutes](https://alcondts.com/it-management/how-to-use-conditional-access-to-grant-and-revoke-contractor-access-in-60-minutes/) - Managing contractor logins can be a real headache. You need to grant access quickly so work can begin, but that often means sharing passwords or creating accounts that never get deleted. It’s the classic trade-off between security and convenience, and security usually loses. What if you could change that? Imagine granting access with precision and
- [The Smarter Way to Vet Your SaaS Integrations](https://alcondts.com/it-management/the-smarter-way-to-vet-your-saas-integrations/) - Your business runs on a SaaS (software-as-a-service) application stack, and you learn about a new SaaS tool that promises to boost productivity and streamline one of your most tedious processes. The temptation is to sign up for the service, click “install,” and figure out the rest later. This approach sounds convenient, but it also exposes
- [The Hidden Risk of Integrations: A Checklist for Vetting Third-Party Apps (API Security)](https://alcondts.com/cybersecurity/the-hidden-risk-of-integrations-a-checklist-for-vetting-third-party-apps-api-security/) - Modern businesses depend on third-party apps for everything from customer service and analytics to cloud storage and security. But this convenience comes with risk, every integration introduces a potential vulnerability. In fact, 35.5% of all recorded breaches in 2024 were linked to third-party vulnerabilities. The good news? These risks can be managed. This article highlights the
- [Beyond Licensing: How to Stop Wasting Money onYour Microsoft 365 Security and Copilot Add-Ons](https://alcondts.com/microsoft/beyond-licensing-how-to-stop-wasting-money-onyour-microsoft-365-security-and-copilot-add-ons/) - Microsoft 365 is a powerful platform that helps a business in many ways. It boosts collaboration and streamlines operations, among other benefits. However, many companies waste money on unnecessary licenses and features that are not fully used. Fortunately, you can avoid this waste and take your business to the next level by adopting smarter use of
- [How to Use a Password Manager and Virtual Cards for Zero-Risk Holiday Shopping](https://alcondts.com/cybersecurity/how-to-use-a-password-manager-and-virtual-cards-for-zero-risk-holiday-shopping/) - Have you ever been concerned about your credit card or personal data getting stolen while shopping online? You’re not alone. Each holiday season, as millions of shoppers flock online for convenience, hackers ramp up their activity. The Federal Trade Commission (FTC) has warned that scammers often create fake shopping websites or phishing emails to steal
- [The AI Policy Playbook: 5 Critical Rules to Govern ChatGPT and Generative AI](https://alcondts.com/ai/the-ai-policy-playbook-5-critical-rules-to-govern-chatgpt-and-generative-ai/) - ChatGPT and other generative AI tools, such as DALL-E, offer significant benefits for businesses. However, without proper governance, these tools can quickly become a liability rather than an asset. Unfortunately, many companies adopt AI without clear policies or oversight.Only 5% of U.S. executives surveyed by KPMG have a mature, responsible AI governance program. Another 49%
- [The SMB Guide to Making Your Website and Documents Digitally Accessible](https://alcondts.com/online-presence/the-smb-guide-to-making-your-website-and-documents-digitally-accessible/) - Have you ever thought about how many potential customers leave your website because of accessibility issues? It’s not just a guess. A UK Click-Away Pound survey found that 69% of disabled internet users leave websites that aren’t accessible. For small and medium businesses, this represents a significant missed opportunity. So, how do you make your website
- [Your 2025 Privacy Compliance Checklist and What You Need to Know About the New Data Laws](https://alcondts.com/it-management/your-2025-privacy-compliance-checklist-and-what-you-need-to-know-about-the-new-data-laws/) - Privacy regulations are evolving rapidly, and 2025 could be a pivotal year for businesses of all sizes. With new state, national, and international rules layering on top of existing requirements, staying compliant is no longer optional. A basic policy won’t suffice; you need a comprehensive 2025 Privacy Compliance Checklist that clearly outlines the latest changes,
- [Stop Account Hacks: The Advanced Guide to Protecting Your Small Business Logins](https://alcondts.com/cybersecurity/stop-account-hacks-the-advanced-guide-to-protecting-your-small-business-logins/) - Sometimes the first step in a cyberattack isn’t code. It’s a click. A single login involving one username and password can give an intruder a front-row seat to everything your business does online. For small and mid-sized companies, those credentials are often the easiest target. According to MasterCard, 46% of small businesses have dealt with a
- [How to Use AI for Business Productivity While Staying Cyber-Secure](https://alcondts.com/new-technology/how-to-use-ai-for-business-productivity-while-staying-cyber-secure/) - Most organizations have realized that AI is not a sentient system looking to take over the world, but rather an invaluable tool. They have come to utilize it to improve their productivity and efficiency. AI solutions have been installed at an astounding rate. Some are used to automate repetitive tasks and to provide enriched data
- [How Smart IT Boosts Employee Morale and Keeps Your Best People](https://alcondts.com/it-management/how-smart-it-boosts-employee-morale-and-keeps-your-best-people/) - Picture someone in the middle of a presentation, with the room (or Zoom) fully engaged, when their laptop freezes. You can almost hear the collective groan. That tension sticks, and if it happens often, it doesn’t just derail a meeting. It chips away at how people feel about their jobs.That’s why IT isn’t just about
- [Lost Without a Tech Plan? Create Your Small Business IT Roadmap for Explosive Growth](https://alcondts.com/it-management/lost-without-a-tech-plan-create-your-small-business-it-roadmap-for-explosive-growth/) - Do you ever feel like your technology setup grew without you really noticing? One day you had a laptop and a few software licenses, and now you’re juggling dozens of tools, some of which you don’t even remember signing up for. A recent SaaS management index found that small businesses with under 500 employees use, on
- [What Your Small Business MUST Know About Data Regulations in 2025](https://alcondts.com/it-management/what-your-small-business-must-know-about-data-regulations-in-2025/) - You come into work on Monday, coffee still hot, only to find your email full of urgent messages. An employee wants to know why their login isn’t working. Another says their personal information has shown up in places it shouldn’t. Suddenly, that list of “things to get done” is replaced by one big, pressing question:
- [Cracking Down on Credential Theft: Advanced Protection for Your Business Logins](https://alcondts.com/cybersecurity/cracking-down-on-credential-theft-advanced-protection-for-your-business-logins/) - During an era of digital transformation, data and security are king. That is why, as cyber threats evolve in this age of digital transformation, businesses need to be prepared. Credential theft has become one of the most damaging cyber threats facing businesses today. Whether through well-crafted phishing scams or an all-out direct attack, cybercriminals are
- [From Gaming to Productivity: How the Newest Black Friday Tech Gadgets Can Boost Your Business](https://alcondts.com/it-management/from-gaming-to-productivity-how-the-newest-black-friday-tech-gadgets-can-boost-your-business/) - Images of Black Friday no longer merely conjure up visions of bargain-hunting shoppers bullrushing storefronts to secure the best deals. It is now viewed by many organizations as a strategic opportunity to minimize the cost of upgrading their technology infrastructure. Traditionally, Black Friday tech deals surrounded gaming platforms and entertainment technology, but that has changed.
- [Leveraging Microsoft Forms for Data Collection & Surveys](https://alcondts.com/productivity/leveraging-microsoft-forms-for-data-collection-surveys/) - Data has become the lifeblood of every organization, regardless of industry or sector. Today, a business’s ability to collect, analyze, and act on data is not just an advantage, it’s essential for survival. Data-driven decision-making enables organizations to respond quickly to market changes, identify new opportunities, and improve operational efficiency. When decisions are backed by
- [Navigating Cloud Compliance: Essential Regulations in the Digital Age](https://alcondts.com/cloud/navigating-cloud-compliance-essential-regulations-in-the-digital-age/) - The mass migration to cloud-based environments continues as organizations realize the inherent benefits. Cloud solutions are the technology darlings of today’s digital landscape. They offer a perfect marriage of innovative technology and organizational needs. However, it also raises significant compliance concerns for organizations. Compliance involves a complex combination of legal and technical requirements. Organizations that
- [Your Business’s Digital Compass: Creating an IT Roadmap for Small Business Growth](https://alcondts.com/it-management/your-businesss-digital-compass-creating-an-it-roadmap-for-small-business-growth/) - Small businesses often struggle to leverage technology effectively. It can be a challenge just to survive, much less thrive. In many cases, they instinctively fall back on a reactive approach to IT challenges, rather than planning and acting proactively. That’s where an IT roadmap can help. It becomes a digital compass for organizations, a strategic
- [How to Properly Deploy IoT on a Business Network](https://alcondts.com/it-management/how-to-properly-deploy-iot-on-a-business-network/) - The Internet of Things (IoT) is no longer a futuristic concept. It's rapidly transforming industries and reshaping how businesses operate. IoT is a blanket term to describe smart devices that are internet enabled. One example is smart sensors monitoring production lines. Connected thermostats optimizing energy consumption is another.Experts project the number of connected devices worldwide
- [10 Easy Steps to Building a Culture of Cyber Awareness](https://alcondts.com/cybersecurity/10-easy-steps-to-building-a-culture-of-cyber-awareness/) - Cyberattacks are a constant threat in today's digital world. Phishing emails, malware downloads, and data breaches. They can cripple businesses and devastate personal lives.Employee error is the reason many threats get introduced to a business network. A lack of cybersecurity awareness is generally the culprit. People don’t know any better, so they accidentally click a
- [AI for Efficiency: How to Automate Daily Tasks and Free Up Your Time (Without a Huge Budget)](https://alcondts.com/new-technology/ai-for-efficiency-how-to-automate-daily-tasks-and-free-up-your-time-without-a-huge-budget/) - Running a small business means wearing a lot of hats. These hats run from managing operations, handling customer inquiries to keeping everything running smoothly. There's a solution that can lighten the load, AI-powered automation. Thanks to technological advancements, these tools have become more accessible and cost-effective than ever, allowing small business owners to automate tasks
- [A Small Business Guide to Implementing Multi-Factor Authentication (MFA)](https://alcondts.com/cybersecurity/a-small-business-guide-to-implementing-multi-factor-authentication-mfa/) - Have you ever wondered how vulnerable your business is to cyberattacks? According to recent reports, nearly 43% of cyberattacks target small businesses, often exploiting weak security measures. One of the most overlooked yet highly effective ways to protect your company is through Multi-Factor Authentication (MFA). This extra layer of security makes it significantly harder for hackers
- [6 Best Cloud Storage Providers to Save Device Space](https://alcondts.com/cloud/6-best-cloud-storage-providers-to-save-device-space/) - In this digital world, it's hard to keep track of all the storage space on your devices. It's easy for our devices to run out of room because we keep adding more photos, videos, documents, and files. Cloud storage is a convenient option because it lets people store their data online, which frees up space
- [Can My Data Be Removed from the Dark Web?](https://alcondts.com/online-presence/can-my-data-be-removed-from-the-dark-web/) - Personal data protection is more important than ever in this digital world. The dark web is a secret part of the internet that is very dangerous because it is often used for illegal things like selling personal information. Because the dark web is decentralized and private, it is very hard to get rid of data
- [7 Unexpected Ways Hackers Can Access Your Accounts](https://alcondts.com/cybersecurity/7-unexpected-ways-hackers-can-access-your-accounts/) - The digital age has made our lives easier than ever, but it has also made it easier for hackers to take advantage of our online weaknesses. Hackers are getting smarter and using more creative ways to get into people's personal and business accounts. It's easy to think of weak passwords and phishing emails as the
- [Ultimate Guide to Safe Cloud Storage](https://alcondts.com/cloud/ultimate-guide-to-safe-cloud-storage/) - Since we live in a digital world, cloud storage is an important tool for both personal and business use. So long as they have an internet connection, users can store and get to their info from anywhere at any time. But while cloud storage is convenient, there is a chance that your data could be
- [What is Password Spraying?](https://alcondts.com/cybersecurity/what-is-password-spraying/) - Password spraying is a complex type of cyberattack that uses weak passwords to get into multiple user accounts without permission. Using the same password or a list of passwords that are often used on multiple accounts is what this method is all about. The goal is to get around common security measures like account lockouts. Attacks
- [How Do Websites Use My Data? (Best Practices for Data Sharing)](https://alcondts.com/cybersecurity/how-do-websites-use-my-data-best-practices-for-data-sharing/) - Websites store and use user data in many ways, usually to personalize content, show ads, and make the user experience better. This can include everything from basic data like the type of browser and IP address to more private data like names and credit card numbers. It's important for people to know how this information
- [Complete Guide to Strong Passwords and Authentication](https://alcondts.com/online-presence/complete-guide-to-strong-passwords-and-authentication/) - Cyber risks are smarter than ever in today's digital world. People and companies can lose money, have their data stolen, or have their identities stolen if they use weak passwords or old authentication methods. A strong password is the first thing that will protect you from hackers, but it's not the only thing that will
- [7 Ways Using AI for Work Can Get Complicated](https://alcondts.com/new-technology/7-ways-using-ai-for-work-can-get-complicated/) - AI is going to change how we work. It can make some tasks easier. But it can also cause problems. Let’s look at some ways AI can make work tricky.What is AI and how does it affect work?AI stands for Artificial Intelligence. The computer systems are actually able to do the things that normal and
- [8 Ways to Organize Your Devices for Productivity](https://alcondts.com/productivity/8-ways-to-organize-your-devices-for-productivity/) - Our devices are a big part of our daily lives: work, fun, and staying in touch. Still, sometimes they make us less productive.In this article, you will learn how to organize your device. You’ll learn ways to boost your productivity and get more done.Why is device organization important?Messy devices slow us down and make it
- [Spotting the Difference Between Malware and Ransomware](https://alcondts.com/cybersecurity/spotting-the-difference-between-malware-and-ransomware/) - Malware and ransomware are two types of bad software. They can damage your computer or steal your data. Downloading this harmful software comes with serious consequences. In 2024, there were more than 60 million new strains of malware found on the internet. This is why it’s critical to understand the difference between them. This article will
- [Top 10 Security Tips for Mobile App Users](https://alcondts.com/cybersecurity/top-10-security-tips-for-mobile-app-users/) - Mobile applications have become an integral part of our lives. We use them to browse the internet, network, communicate, and much more. But they open us up to risks caused by fraudsters who may steal information or damage our phones. According to 2024 data from Asee, over 75% of published apps have at least one security
- [10 Awesome Ways to Customize Your Desktop Layout](https://alcondts.com/productivity/10-awesome-ways-to-customize-your-desktop-layout/) - You can make your computer experience more unique by changing the style of your desktop. It lets you organize your area well, which makes it easier to get to files and programs you use often. There are many ways to change things whether you're using Windows, macOS, or Linux. This can make a big difference in
- [7 New and Tricky Types of Malware to Watch Out For](https://alcondts.com/cybersecurity/7-new-and-tricky-types-of-malware-to-watch-out-for/) - Malware is a huge threat in the digital world. It can cause a lot of damage and cost people a lot of money. As technology advances, so do the tactics used by cybercriminals. In this article, we will explore some of the newest and trickiest types of malware.7 Malware Threats to Watch Out ForMalware keeps
- [New Gmail Threats Targeting Users in 2025 (and How to Stay Safe)](https://alcondts.com/cybersecurity/new-gmail-threats-targeting-users-in-2025-and-how-to-stay-safe/) - Cybercriminals target Gmail a lot because it’s very popular. It also integrates with many other Google services. As AI-powered hacking attacks become more common, it gets harder for people to distinguish between real and fake emails. As 2025 approaches, it’s crucial for Gmail users to be aware of these new threats and take steps to keep
- [Guide to Smart Windows 11 Settings to Boost Your Productivity](https://alcondts.com/productivity/guide-to-smart-windows-11-settings-to-boost-your-productivity/) - The newest Windows OS is fast gaining ground on Windows 10. As of August 2024, Windows 11 had over 31% of the Windows market share. That is bound to increase fast as Windows 10 retires in 2025.Already upgraded to the new operating system or planning to soon? Then, you’ll love these tips on optimizing your
- [How is Your Cyber Hygiene? Essential Tips For 2025](https://alcondts.com/cybersecurity/how-is-your-cyber-hygiene-essential-tips-for-2025/) - Cyber hygiene is super important. It’s like brushing your teeth but for your online life. Good cyber habits help keep you safe from hackers on the internet. Let’s check some easy ways to stay safe online in 2025. What is Cyber Hygiene?Cyber hygiene means the care you give to your online stuff. This includes keeping your devices
- [How Password Managers Protect Your Accounts](https://alcondts.com/cybersecurity/how-password-managers-protect-your-accounts/) - Passwords unlock our digital lives. We use them for email, bank accounts, and more. Remembering all these passwords is hard. Password managers help us keep our accounts safe and make our lives easier.What is a Password Manager?A password manager keeps all your passwords in one place. Think of it as a digital safe for your login
- [Innovative Solutions to IoT Device Security](https://alcondts.com/cybersecurity/innovative-solutions-to-iot-device-security/) - The Internet of Things is growing day by day. More devices are connecting to the internet. And with that growth comes new security risks.Let’s look at some new ways to keep your IoT devices safe.What are the security risks for IoT devices?IoT devices are vulnerable to many types of threats. Some of the common risks
- [10 Steps to Prevent a Data Breach](https://alcondts.com/cybersecurity/10-steps-to-prevent-a-data-breach/) - Data breaches can harm your business. They can cost you money and trust. Let’s look at how to stop them from happening.What is a data breach?A data breach is when someone steals information. This can be names, emails, or credit card numbers. It’s bad for your customers and your business.Why should you care about data
- [How to Minimize Ransomware Damage](https://alcondts.com/cybersecurity/how-to-minimize-ransomware-damage/) - Ransomware has now become a big problem for many people and businesses. It can lock up your files and make you pay money to get them back. This article will show how one can protect themselves from ransomware and what to do in case of an attack.What is ransomware?Ransomware is a type of bad software.
- [Best Practices for Secure Data Backup](https://alcondts.com/business-continuity/best-practices-for-secure-data-backup/) - These days, everything is digital. We deal with data every day: from personal photos to work files that hold a lot of value. What happens if you lose that? Well, this is the reason behind doing secure backups of data. Let’s go through some best practices to keep your data safe and secure.What is Data
- [5 Common Cyber Threats in 2025 (and How To Avoid Them)](https://alcondts.com/cybersecurity/5-common-cyber-threats-in-2025-and-how-to-avoid-them/) - In 2025, cyber threats are in almost every nook and corner. They might be with the intent to destroy computers, steal data, or take money. Understanding what they are and how protection against them works will come in handy.What Are the Most Common Cyber Threats?They come in so many forms, some old, some new, and
- [Can Password Managers Be Hacked?](https://alcondts.com/cybersecurity/can-password-managers-be-hacked/) - Password managers keep our online accounts safe. They store all our passwords in one place. But are they hackable?What Are Password Managers?Password managers are like digital vaults: they save all your passwords inside themselves. You need only remember one master password, of course. This makes keeping a lot of accounts much easier to handle.How Do
- [What Things Should You Consider Before Buying a Used Laptop?](https://alcondts.com/productivity/what-things-should-you-consider-before-buying-a-used-laptop/) - Buying a used laptop can be a great way to save money. But it comes with risks. You need to be careful and thorough in your evaluation. Otherwise, you could end up wasting your money. You can’t only look at the outside when evaluating technology. This guide will help you understand what to look for when
- [Streamlining Success: A Guide to Task Automation for Small Enterprises](https://alcondts.com/productivity/streamlining-success-a-guide-to-task-automation-for-small-enterprises/) - Running a small business is a whirlwind. You juggle a million tasks and wear countless hats. You also constantly fight the clock. What if you could reclaim some of that precious time? Enter task automation. It’s your secret weapon for streamlining your workflow and boosting productivity. By automating routine and repetitive tasks, small businesses can gain
- [Phishing 2.0: How AI is Amplifying the Danger and What You Can Do](https://alcondts.com/cybersecurity/phishing-2-0-how-ai-is-amplifying-the-danger-and-what-you-can-do/) - Phishing has always been a threat. Now, with AI, it's more dangerous than ever. Phishing 2.0 is here. It’s smarter, more convincing, and harder to detect. Understanding this new threat is crucial. A recent study found a 60% increase in AI-driven phishing attacks. This is a wake-up call that phishing is only getting worse. Here’s how
- [8 Strategies for Tackling "Technical Debt" at Your Company](https://alcondts.com/it-management/8-strategies-for-tackling-technical-debt-at-your-company/) - Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches, and workarounds. Welcome to the realm of technical debt. It’s a silent saboteur that accumulates over time, threatening your efficiency.What Is Technical Debt?Think of technical debt as the interest you pay on a loan you
- [6 Helpful Tips to Troubleshoot Common Business Network Issues  ](https://alcondts.com/business-continuity/6-helpful-tips-to-troubleshoot-common-business-network-issues/) - A business network is the lifeblood of operations. It's the digital artery that pumps data through your organization. It enables everything from email to critical applications and cloud services. When problems sever that lifeline, the consequences can be catastrophic. Communication is cut off and productivity grinds to a halt. Additionally, it can leave your customers hanging
- [How Can Small Businesses Embrace the Cashless Revolution? ](https://alcondts.com/new-technology/how-can-small-businesses-embrace-the-cashless-revolution/) - The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple Pay, Google Pay, PayPal and more.Small businesses need to keep pace with these new methods
- [Watch Out for Google Searches - "Malvertising" Is on the Rise!  ](https://alcondts.com/cybersecurity/watch-out-for-google-searches-malvertising-is-on-the-rise/) - There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches.Two things are making malvertising even more dangerous. One is that hackers use AI to make it very believable. The other is
- [Is It Time for a Device Upgrade? Check for These 7 Signs](https://alcondts.com/new-technology/is-it-time-for-a-device-upgrade-check-for-these-7-signs/) - Technology is fast, and in no time, our gadgets get outdated. According to data from Statista, consumers replace their devices about every 2-3 years. Still, it can be tricky to determine when an upgrade is needed. Upgrading your device isn’t just about having the latest gadget. An up-to-date device is safer and more efficient. This article
- [Why Continuous Monitoring is a Cybersecurity Must](https://alcondts.com/cybersecurity/why-continuous-monitoring-is-a-cybersecurity-must/) - Imagine this: you leave your house for vacation. You live in a shady neighborhood but feel confident your locks are secure, but you also don’t check them daily. Are they really locked and safe? A tiny crack or hidden weakness could have occurred. It’s a disaster waiting to happen.That's the risk of neglecting continuous cybersecurity
- [A Simple Guide to the Updated NIST 2.0 Cybersecurity Framework](https://alcondts.com/cybersecurity/a-simple-guide-to-the-updated-nist-2-0-cybersecurity-framework/) - Staying ahead of threats is a challenge for organizations of all sizes. Reported global security incidents grew between February and March of 2024. They increased by 69.8%. It’s important to use a structured approach to cybersecurity. This helps to protect your organization. The National Institute of Standards and Technology (NIST) created a Cybersecurity Framework (CSF).
- [iPhone Running Slow? Speed It up with One of These Tips](https://alcondts.com/productivity/iphone-running-slow-speed-it-up-with-one-of-these-tips/) - Let's face it, iPhones are amazing devices. But even the sleekest, most powerful iPhone can succumb to the dreaded slowdown. Apps take forever to load and scrolling feels sluggish. Pretty soon, simple tasks become frustrating ordeals.If your iPhone has gone from speedy sidekick to sluggish snail, don't despair! We are sharing some easy tips to
- [AI Data Breaches are Rising! Here's How to Protect Your Company  ](https://alcondts.com/cybersecurity/ai-data-breaches-are-rising-heres-how-to-protect-your-company/) - Artificial intelligence (AI) is rapidly transforming industries. It offers businesses innovative solutions and automation capabilities. But with this progress comes a growing concern: AI data breaches. As AI becomes more integrated into our systems, the risks increase. The data it collects, analyzes, and utilizes becomes a target.A recent study on AI security breaches revealed a
- [Why Securing Your Software Supply Chain is Critical](https://alcondts.com/it-management/why-securing-your-software-supply-chain-is-critical/) - In today’s world, everything’s connected. That includes the software your business relies on. Whether you've installed that software locally or use it in the cloud.Protecting the entire process that creates and delivers your software is very important. From the tools developers use to the way updates reach your computer, every step matters. A breach or
- [Guide to Improving Your Company's Data Management](https://alcondts.com/it-management/guide-to-improving-your-companys-data-management/) - Data is the lifeblood of modern businesses. It fuels insights, drives decision-making, and ultimately shapes your company's success. But in today's information age, data can quickly become overwhelming. Scattered spreadsheets, siloed databases, and inconsistent formatting. All these create a data management nightmare. This hinders your ability to leverage this valuable asset. Let this guide serve
- [Don’t Let Outdated Tech Slow You Down: Build a Smart IT Refresh Plan](https://alcondts.com/it-management/dont-let-outdated-tech-slow-you-down-build-a-smart-it-refresh-plan/) - Nothing throws off your day like a frozen screen or a sluggish computer. If you run a small business, you’ve probably dealt with outdated tech more than once. Sure, squeezing extra life out of old equipment feels economical, but it often costs more in the long run. Small businesses lose approximately 98 hours per year, equivalent
- [Avoid Cloud Bill Shock: Cost Optimization Tips Every Small Business Should Know](https://alcondts.com/cloud/avoid-cloud-bill-shock-cost-optimization-tips-every-small-business-should-know/) - The cloud can be your greatest asset or your biggest financial headache. One minute you’re deploying apps and scaling infrastructure, and the next you’re hit with a cloud bill that strains your budget.Sound familiar? It's a common business problem. A study by Nextwork also shows that cloud spending is expected to increase by 21.5% in
- [Building a Smart Data Retention Policy: What Your Small Business Needs to Keep (and Delete)](https://alcondts.com/it-management/building-a-smart-data-retention-policy-what-your-small-business-needs-to-keep-and-delete/) - Does it ever seem like your small business is overwhelmed with data? This is a very common phenomenon. The digital world has transformed how small businesses operate. We now have an overwhelming volume of information to manage employee records, contracts, logs, financial statements, not to mention customer emails and backups. A study by PR Newswire shows
- [From Offer Letter to First Login: How IT Makes New Hire Setup Easy](https://alcondts.com/business/from-offer-letter-to-first-login-how-it-makes-new-hire-setup-easy/) - There’s nothing worse than walking into a new job and spending your first day filling out forms, asking where the bathroom is, and staring at a screen that still doesn’t have your login credentials. It's awkward, overwhelming, and not the welcome anyone hopes for.According to Gallup, only 12% of employees strongly feel that their company
- [Save Time and Money by Automating Workflows with Power Automate](https://alcondts.com/productivity/save-time-and-money-by-automating-workflows-with-power-automate/) - Let’s be honest, operating a small or medium-sized business requires wearing multiple hats. From chasing approvals to manually updating spreadsheets, it’s easy for your team to get stuck doing time-consuming tasks that drag down productivity. That’s where smart IT solutions come in, and one of the most effective tools available today is Microsoft Power Automate.In
- [Securing Your Supply Chain: Practical Cybersecurity Steps for Small Businesses](https://alcondts.com/cybersecurity/securing-your-supply-chain-practical-cybersecurity-steps-for-small-businesses/) - Picture this: your business’s front door is locked tight, alarm systems are humming, and firewalls are up, but someone sneaks in through the back door, via a trusted vendor. Sound like a nightmare? It’s happening more often than you think. Cybercriminals aren’t always hacking directly into your systems anymore. Instead, they exploit the vulnerabilities in
- [Texas SB 2610](https://alcondts.com/business/tx-sb2610/) - Texas Senate Bill 2610: Cybersecurity Safe Harbor for SMBs A Major Win for Texas SMBs SB2610:Cybersecurity Safe Harbor for SMBs, authored by Senator César J. Blanco and co-sponsored by Senator Kelly Hancock, passed the Senate unanimously (31-0) on April 30, 2025, and the House on May 28, 2025, before being signed into law on SB 2610 TX SB2610 CYBERSECURITY SAFE HARBOR SAFEHARBOR
- [How to Choose the Right Cloud Storage for Your Small Business](https://alcondts.com/cloud/how-to-choose-the-right-cloud-storage-for-your-small-business/) - Choosing the right cloud storage solution can feel a bit like standing in front of an all-you-can-eat buffet with endless options- so many choices, each promising to be the best. Making the wrong decision can lead to wasted money, compromised data, or even a productivity bottleneck. For small business owners, the stakes couldn't be higher. Whether
- [Decoding Cyber Insurance: What Policies Really Cover (and What They Don't)](https://alcondts.com/cybersecurity/decoding-cyber-insurance-what-policies-really-cover-and-what-they-dont/) - For small businesses navigating an increasingly digital world, cyber threats aren't just an abstract worry, they're a daily reality. Whether it's phishing scams, ransomware attacks, or accidental data leaks, the financial and reputational damage can be severe. That's why more companies are turning to cyber insurance to mitigate the risks.Not all cyber insurance policies are
- [Remote Work Security Revisited: Advanced Strategies for Protecting Your Business in 2025](https://alcondts.com/working-from-home/remote-work-security-revisited-advanced-strategies-for-protecting-your-business-in-2025/) - The landscape of remote work has transformed dramatically over the past several years. What began as a reactive shift to keep operations going during a major global disruption has now solidified into a permanent mode of working for many organizations, especially small businesses. If you're running a business in this evolving digital landscape, it's not enough
- [Simple Backup and Recovery Plans Every Small Business Needs](https://alcondts.com/business-continuity/simple-backup-and-recovery-plans-every-small-business-needs/) - What would happen if your business lost all its data tomorrow? Would you be able to recover, or would it grind your operations to a halt? Every small business runs on data, which includes customer information, financial records, communications, product files, and more. Yet data security often falls to the bottom of the to-do list. According
- [10 Tips to Get the Most Out of Your Microsoft 365 Apps](https://alcondts.com/microsoft/10-tips-to-get-the-most-out-of-your-microsoft-365-apps/) - Microsoft 365 is a strong set of tools created to make working together and staying safe easier on many devices and systems. It has well-known programs like Word, Excel, PowerPoint, and Outlook, as well as new ones like Teams and OneDrive. With its powerful features and cloud-based services, Microsoft 365 gives businesses a complete way
- [All About the New U.S. Cyber Trust Mark](https://alcondts.com/cybersecurity/all-about-the-new-u-s-cyber-trust-mark/) - The Cyber Trust Mark is a new smart device label created by the US government to prove that a device is safe. Internet of Things (IOT) devices have risen in popularity recently. Devices like smart thermostats and baby monitors make our lives easier, but also open us up to cyber threats. There were over 112 million
- [How Much Device Storage You Need: A Comprehensive Guide](https://alcondts.com/productivity/how-much-device-storage-you-need-a-comprehensive-guide/) - Device storage decides how many applications, photos, and files you can retain on your device. When you run out of storage, it can affect your productivity and device performance. But finding the right storage amount isn’t always easy. We can underestimate what we need or get too much storage. This guide will help you figure out
- [Guide to Secure File Storage and Transfers](https://alcondts.com/it-management/guide-to-secure-file-storage-and-transfers/) - File storage and transferring hold a very dear place in most people’s lives. However, the safety of files is really tough to maintain. In this guide, we are going to help you protect your files. We will explore ways to store and send files securely.What is secure file storage?Secure file storage protects your files. It
- [What is Threat Exposure Management (TEM)?](https://alcondts.com/cybersecurity/what-is-threat-exposure-management-tem/)
- [10 Tips For a Seamless Smart Home Experience](https://alcondts.com/new-technology/10-tips-for-a-seamless-smart-home-experience/) - Smart homes make life easier. But setting one up can be tricky. Here’s how to make a smooth smart home system.What is a Smart Home?A smart home uses technology to control many parts of life. This includes turning lights on and off and unlocking doors. You can control these devices with your voice or smartphone.
- [7 Great Examples of How AI is Helping Small Businesses](https://alcondts.com/business/7-great-examples-of-how-ai-is-helping-small-businesses/) - Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without spending
- [5 New Trends from a Study on the State of AI at Work](https://alcondts.com/new-technology/5-new-trends-from-a-study-on-the-state-of-ai-at-work/) - The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is at the forefront of this revolution. We are swiftly seeing companies adopting AI solutions. Even more rapidly are software providers like Microsoft adding AI to tools. The goal is to use AI to do
- [Essential Settings to Maximize Your Microsoft 365 Experience ](https://alcondts.com/microsoft/essential-settings-to-maximize-your-microsoft-365-experience/) - Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs). But to get the most out of Microsoft 365, it’s important to optimize its settings. Otherwise, you may only be using a fraction of the power you have.Ready to get
- [8 Tips for Safeguarding Your Gadgets While Traveling](https://alcondts.com/cybersecurity/8-tips-for-safeguarding-your-gadgets-while-traveling/)
- [Unmasking the True Price of IT Downtime     ](https://alcondts.com/business-continuity/unmasking-the-true-price-of-it-downtime/) - Imagine this: you walk into your office on a busy Monday morning, ready to tackle the week. But something's wrong. Computers are unresponsive. Phones are silent. The internet is a ghost town. Your business has come to a grinding halt – victim of an IT outage.It's a scenario every business owner fears. But beyond the
- [Windows 10: The Final Countdown – It's Time to Upgrade Your PC](https://alcondts.com/microsoft/windows-10-the-final-countdown-its-time-to-upgrade-your-pc/) - Windows 10 has served us well. But its time is running out. Microsoft plans to end support for Windows 10 on October 14, 2025. This means no more security updates, no more patches, and no more support. It's time to upgrade to Windows 11. This is especially true for business users with many systems to check
- [Tech-Savvy Workspaces: How Technology Drives Office Productivity    ](https://alcondts.com/productivity/tech-savvy-workspaces-how-technology-drives-office-productivity/) - Gone are the days of paper-laden desks and rows of filing cabinets. The modern office is a hub of innovation. Technology plays a starring role in this transformation. The right tech tools can significantly boost your team's productivity. Including streamlining workflows and fostering collaboration. Is your company leveraging technology as well as it could? This article
- [7 Important Considerations Before You Buy Smart Home Tech  ](https://alcondts.com/new-technology/7-important-considerations-before-you-buy-smart-home-tech/) - Smart homes seem like something straight out of a sci-fi movie. They have lights that respond to your voice commands and thermostats that auto-adjust. Not to mention robot vacuums that clean your floors while you relax.It's all very tempting. But before you rush out and buy the newest gadget, there are some crucial considerations. Here
- [Traversing the Treacherous Cybersecurity Seas: The Pirate's Map for Executives](https://alcondts.com/cybersecurity/traversing-the-treacherous-cybersecurity-seas-the-pirates-map-for-executives/) - This cybersecurity guide maps some of the most common threats endangering voyages today and prudent protections to repel digital pirates.
- [The Sky's the Limit for SMBs Taking to the Cloud](https://alcondts.com/business/the-skys-the-limit-for-smbs-taking-to-the-cloud/) - The Sky's the Limit for SMBs Taking to the Cloud There has been a lot of hype about cloud computing transforming the way small-to-medium sized businesses do business. Proponents of the cloud say that cloud computing has leveled the playing field, allowing SMBs to finally compete with bigger companies despite their limited financial resources and
- [Pirated Windows led to WannaCry's spread in China and Russia](https://alcondts.com/tech-news/pirated-windows-led/) - Pirated Windows led to WannaCry's spread in China and Russia .The notorious ransomware demanding up to $300 worth of Bitcoins to unlock victims' computers
- [Smart Tactics to Reduce Cloud Waste at Your Business](https://alcondts.com/business/smart-tactics-to-reduce-cloud-waste-at-your-business/) - Cloud computing has revolutionized the way businesses operate. It offers scalability, flexibility, and cost-efficiency. But cloud services also come with a downside: cloud waste.Cloud waste is the unnecessary spending of resources and money on cloud services. These services are often not fully utilized or optimized. About 32% of cloud spending is wasted. This can lead
- [Beware of Deepfakes! Learn How to Spot the Different Types](https://alcondts.com/cybersecurity/beware-of-deepfakes-learn-how-to-spot-the-different-types/) - Have you ever seen a video of your favorite celebrity saying something outrageous? Then later, you find out it was completely fabricated? Or perhaps you've received an urgent email seemingly from your boss. But something felt off.Welcome to the world of deepfakes. This is a rapidly evolving technology that uses artificial intelligence (AI). It does
- [Google & Yahoo's New DMARC Policy Shows Why Businesses Need Email Authentication… Now](https://alcondts.com/cybersecurity/google-yahoos-new-dmarc-policy-shows-why-businesses-need-email-authentication-now/) - Have you been hearing more about email authentication lately? There is a reason for that. It’s the prevalence of phishing as a major security threat. Phishing continues as the main cause of data breaches and security incidents. This has been the case for many years. A major shift in the email landscape is happening. The
- [Don't Risk It! Why You Shouldn't Skip Vulnerability Assessments](https://alcondts.com/cybersecurity/dont-risk-it-why-you-shouldnt-skip-vulnerability-assessments/) - Cyber threats are a perpetual reality for business owners. Hackers are constantly innovating. They devise new ways to exploit vulnerabilities in computer systems and networks.For businesses of all sizes, a proactive approach to cybersecurity is essential. One of the most crucial elements of this approach is regular vulnerability assessments. A vulnerability assessment is a systematic
- [4 Ways Small Businesses Can Leverage Copilot for Microsoft 365](https://alcondts.com/microsoft/4-ways-small-businesses-can-leverage-copilot-for-microsoft-365/) - What are some of the key differentiators that can propel small businesses forward? They include efficiency, productivity, and innovation. Microsoft has expanded the availability of one of its most dynamic tools to SMBs. A tool that can be a real game-changer for growth. Copilot for Microsoft 365 is a powerful new addition to the M365
- [What Were the Coolest Consumer Products Showcased at CES 2024?](https://alcondts.com/new-technology/what-were-the-coolest-consumer-products-showcased-at-ces-2024/) - The annual Consumer Electronics Show (CES) was an exciting one this year. It left us with a mind-blowing glimpse into the future of technology. CES 2024 showcased a smorgasbord of cutting-edge gadgets. Including transparent TVs and robot pet buddies. These gadgets promise to revolutionize our homes and the way we interact with the world.With so
- [WannaCry Ransomware](https://alcondts.com/customer-service/ransomeware/) - US-CERT has released a threat alert regarding a spreading global ransomware attack. There have been a number of reports of WannaCry ransomware from a number of different countries. The WannaCry ransomware may be exploiting an identified vulnerability in Microsoft operating systems. Microsoft released a patch as part of the March 2017 Security Rollup that addressed
- [A Successful Home Office](https://alcondts.com/business/a-successful-home-office/) - Working from home in the current coronavirus social distancing craziness potentially adds new layers to stress levels. We offer tips for easing that effort.
- [Introducing the New Microsoft Planner (Everything You Need to Know)](https://alcondts.com/microsoft/introducing-the-new-microsoft-planner-everything-you-need-to-know/) - Calendars, task lists, and project planning are important business tools. Many people use Microsoft’s apps to power these processes. Including Planner, Microsoft To Do, and Project for the web.These tools help keep processes on track and enable task accountability. But they’re separate apps. Switching between apps can be cumbersome. It adds more complexity to a
- [What Is Microsoft Security Copilot? Should You Use It?](https://alcondts.com/microsoft/what-is-microsoft-security-copilot-should-you-use-it/) - It can be challenging to keep up with the ever-evolving cyber threat landscape. Companies need to process large amounts of data. As well as respond to incidents quickly and effectively. Managing an organization's security posture is complex.That's where Microsoft Security Copilot comes in. Microsoft Security Copilot is a generative AI-powered security solution. It provides tailored
- [Charting Your Course in the Perilous Seas of Cybersecurity](https://alcondts.com/cybersecurity/charting-your-course-in-the-perilous-seas-of-cybersecurity/) - This guide provides timely charts with vital safeguards for navigating the dangerous cybersecurity conditions ahead. Forge a path for cybersecurity insurance.
- [RIP Microsoft Server 2012 (9/4/2012-10/10/2023)](https://alcondts.com/consulting/rip-microsoft-server-2012-9-4-2012-10-10-2023/) - Windows Server 2012 and Windows Server 2012 R2 will end on October 10, 2023. After this date, these products will no longer receive updates, support, etc.
- [How to Onboard the Best Co-Managed IT Services Provider](https://alcondts.com/co-managed-it-services/how-to-onboard-the-best-co-managed-it-services-provider/) - This guide shares tips for identifying co-managed IT service providers that complement oraugment your IT team. You'll learn the best questions to ask.
- [Your Guide to Finding the Right Co-Managed IT Partner](https://alcondts.com/co-managed-it-services/your-guide-to-finding-the-right-co-managed-it-partner/) - With the right co-managed IT services partner, you amplify your internal team’s impact exponentially. Follow this guide to engage the right technology partner.
- [Five Ways Your Business Can Improve Its Search Engine Rankings](https://alcondts.com/business/five-ways-your-business-can-improve-its-search-engine-rankings/) - In an age where most business happens online, not showing up in Google search results can really hurt you. While there’s no real shortcut to showing up consistently on web searches, there are a few quick fixes to get your site to show up on your potential customer’s search results... 1. HTML tags - Important
- [Can You Really Afford Not to Have a Backup Plan?](https://alcondts.com/uncategorized/can-you-really-afford-not-to-have-a-backup-plan/) - According to Symantec SMB, 50% of SMBs admit to having no backup and disaster recovery plan in place. 41% of those surveyed confessed that they had never even given much thought to implementing a disaster recovery or business continuity plan. If you are one of them, then you really need to think about whether you
- [Data Loss Can Cause You to Shut Down](https://alcondts.com/cybersecurity/data-loss-can-cause-you-to-shut-down/) - Small and medium sized businesses today are relying more than ever on IT systems to efficiently run their business, support customers and optimize productivity. These systems house sensitive digital data ranging from employee and customer information, to internal emails, documents and financial records, sales orders and transaction histories. This is in addition to applications and
- [Five Things You Should Do Right Now to Preserve Your Network and Systems](https://alcondts.com/it-services/five-things-you-should-do-right-now-to-preserve-your-network-and-systems/) - 1. Backup Files Every Day - As catastrophic as data loss is, the number of businesses that still are not backing up their network is unbelievable. According to the Symantec Small to Medium Size Businesses (SMB) data, only 23% of SMBs are backing up their data on a daily basis and fewer than 50% are
- [Has Your Website Been Optimized for Mobile Users?](https://alcondts.com/it-services/has-your-website-been-optimized-for-mobile-users/) - Did you know that this year there will be more mobile web surfers than stationary ones? That means more prospects are accessing your business website more through their smart phones, tablets or other mobile devices than with a laptop or PC. If you thought you had time to make the switch this year, you may
- [How Much Does Downtime Really Cost Your Business?](https://alcondts.com/business/how-much-does-downtime-really-cost-your-business/) - Many SMB owners think IT downtime only costs them a few productive hours, but there’s a lot more at stake when your systems go down. Customer satisfaction and loss of brand integrity are just two of the key losses apart from the more evident costs such as lost productivity and a temporary dip in sales.
- [Is your Business Safe from Virtual Threats?](https://alcondts.com/business/is-your-business-safe-from-virtual-threats/) - Did you know that 50% of small business owners think their businesses are too small to be targeted by the thieves of the virtual world? Contrary to popular belief, 72% of hacker attacks often happen to smaller firms - firms with less than 100 employees! So how prepared is your SMB? Here’s a checklist to
- [Mitigate Costly New Technology Risks for Continued Stability and Profitability](https://alcondts.com/tech-news/mitigate-costly-new-technology-risks-for-continued-stability-and-profitability/) - Partnering with a managed service provider (MSP) is one new approach being used by many companies like yours. Experienced MSPs have access to newer tools that reduce costs by automating many routine in-house labor intensive processes. Break-fix is labor intensive, and labor is one of the most expensive operating costs within your IT infrastructure. The
- [Seven ‘Must Haves’ for Your Small Business Website](https://alcondts.com/business/seven-must-haves-for-your-small-business-website/) - Your website represents your business and so building and maintaining it need to be of primary concern to you as a business owner. We often find business owners struggling with their websites saying things like: "My website looks great, but I am not able to convert" or "I invested so much into creating my website,
- [Six Steps to Better Data Backup and Quicker Recovery](https://alcondts.com/it-services/six-steps-to-better-data-backup-and-quicker-recovery/) - Think Quicker Recovery Time, Not Quicker Backup - While incremental backups are much faster than executing a full-backup, they also prolong recovery time. In the event of data loss, a full restore will require loading the most recent full backup and then each incremental backup tape. Having too many incremental backup tapes not only adds
- [The Benefits of a Managed Service Provider](https://alcondts.com/it-services/the-benefits-of-a-managed-service-provider/) - Managed Service Providers - or MSPs - are often recommended as a cost effective IT solution for small businesses. For a minimal monthly fee, MSPs provide a reasonably priced solution to the complex technology pains of small businesses. Here’s a look at the various benefits an MSP can offer your business… Freed-Up Resources and a
- [Understand How Data Losses Happen - In Order to Prevent Them](https://alcondts.com/tech-news/understand-how-data-losses-happen-in-order-to-prevent-them/) - Small business owners are often worried about data loss. Rightly so, because data loss has the potential to wipe out a business. We have identified the most common forms of data loss so you can see how they fit into your business and assess the risks related to each of these pitfalls. 1. Human Error
- [Why Should You Get On The Cloud?](https://alcondts.com/it-services/why-should-you-get-on-the-cloud/) - A recent article by The Guardian (UK) states that the cloud industry is set to see a growth of around 30% soon. But many small and medium business owners are still struggling to make sense of the cloud and how it can benefit them. If you are one of them, then here’s what’s in store
- [8 Hard Truths for SMBs not Worried About Data Recovery and Business Continuity](https://alcondts.com/business/8-hard-truths-for-smbs-not-worried-about-data-recovery-and-business-continuity/) - 8 Cold Hard Truths for SMBs Not Worried About Disaster Recovery and Business Continuity The foundation of any successful business continuity solution is the ability to retrieve data from any point in time from anywhere. When the topic of data recovery and business continuity comes up, you get the feeling that many decision makers at
- [Is That A Business Continuity Plan in Your Pocket...Or A Bunch of Jargon?](https://alcondts.com/business/is-that-a-business-continuity-plan-in-your-pocket-or-a-bunch-of-jargon/) - Is That a Business Continuity Plan in Your Pocket or a Bunch of Jargon? Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, and business
- [Breaking News: Downtime Kills Small Businesses](https://alcondts.com/business/breaking-news-downtime-kills-small-businesses/) - Breaking News: Downtime Kills Small Businesses Downtime is bad news for any business whether big or small. A recent two-hour New York Times' downtime occurrence sent Twitter ablaze and their stock price plummeting. Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased overall web traffic by 40%.
- [Are Managed IT Services Right For You? A Few Things to Consider](https://alcondts.com/it-services/are-managed-it-services-right-for-you-a-few-things-to-consider/) - Are Managed IT Services Right For You? A Few Things to Consider How do you get a small business to recognize the value of manages IT services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet the owners or
- [Understanding Managed Services and How They Benefit SMBs](https://alcondts.com/customer-service/understanding-managed-services-and-how-they-benefit-smbs/) - Understanding Managed Services and How They Benefit SMBs Small to medium sized businesses (SMBs) receive a lot of calls each day from slick sales people peddling the next technology trend that's going to save them money and revolutionize how they do business. They're all too quick to caution that if you don't listen to them,
- [Is That Email a Phishing Scheme?](https://alcondts.com/uncategorized/is-that-email-a-phishing-scheme/) - Research has revealed that over half of all users end up opening fraudulent emails and often even fall for them. Phishing is done with the aim of gathering personal information about you, generally related to your finances. The most common reason for the large number of people falling for fraudulent emails is that the phishing

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- [MSP Intake](https://alcondts.com/msp-intake/)
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## Portfolio

- [The Bike Venture](https://alcondts.com/portfolio/the-bike-project/)
- [Night Sky App](https://alcondts.com/portfolio/night-sky-app/)
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- [Jack Graham](https://alcondts.com/portfolio/jack-graham-photo-shoot/)
- [Blog Design](https://alcondts.com/portfolio/blog-ui/)

## Job Openings

- [Lead Project Manager](https://alcondts.com/jobs/lead-project-manager/) - ALCON DTS is an award-winning technology solution provider for the SMB market that helps our partners leverage the power of technology to reach their business goals. We develop strong bonds with our clients and maintain a reputation for responsive, high-quality, and efficient work as well as industry recognition for our thought leadership and growth. What
- [Network Technician](https://alcondts.com/jobs/network-technician/) - ALCON DTS is an award-winning technology solution provider for the SMB market that helps our partners leverage the power of technology to reach their business goals. We develop strong bonds with our clients and maintain a reputation for responsive, high-quality, and efficient work as well as industry recognition for our thought leadership and growth. What
- [Business Development Representative](https://alcondts.com/jobs/business-development-representative/) - ALCON DTS is an award-winning technology solution provider for the SMB market that helps our partners leverage the power of technology to reach their business goals. We develop strong bonds with our clients and maintain a reputation for responsive, high-quality, and efficient work as well as industry recognition for our thought leadership and growth. What
- [Help Desk Support Technician](https://alcondts.com/jobs/helpdesk-tech/) - The Systems Administrator will work on challenging technical projects as well as serve as an escalation point for first and second tier support engineers. The successful candidate will be highly technical and a natural troubleshooter and leader with great customer service instincts. This position will work primarily in our Austin, TX office and requires occasional travel to client sites.
- [Systems Administrator](https://alcondts.com/jobs/systems-administrator/) - The Systems Administrator will work on challenging technical projects as well as serve as an escalation point for first and second tier support engineers. The successful candidate will be highly technical and a natural troubleshooter and leader with great customer service instincts. This position will work primarily in our Austin, TX office and requires occasional travel to client sites.

## Job Category

- [MSP](https://alcondts.com/job-category/msp/)

## Job Type

- [Full Time](https://alcondts.com/job-type/full-time/)

## Job Location

- [Austin TX](https://alcondts.com/job-location/austin-tx/)

## Systems

- [Windows](https://alcondts.com/systems-type/windows/)
- [Apple](https://alcondts.com/systems-type/apple/)
- [Azure](https://alcondts.com/systems-type/azure/)
- [AWS](https://alcondts.com/systems-type/aws/)
- [Google Cloud](https://alcondts.com/systems-type/google-cloud/)
- [Microsoft 365](https://alcondts.com/systems-type/microsoft-365/)
- [Google Workspace](https://alcondts.com/systems-type/google-workspace/)
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- [Printers](https://alcondts.com/systems-type/printers/)
- [Software Installations](https://alcondts.com/systems-type/software-installations/)
- [Meraki](https://alcondts.com/systems-type/meraki/)
- [Ubiquiti](https://alcondts.com/systems-type/ubiquiti/)
- [SonicWall](https://alcondts.com/systems-type/sonicwall/)