Switching and segmentation
Documented switches, VLANs, and PoE so voice, guest, staff, and line-of-business traffic are not on one flat network. Port standards stay written so a replacement switch does not become a guess.
Data Networks
ALCON DTS designs, monitors, and operates the LAN, Wi-Fi, and firewall that carry Microsoft 365 and line-of-business traffic for Austin and Central Texas organizations.
Who this is for
Offices, clinics, manufacturers, professional firms, and multi-site teams that need the network under the same operator as Microsoft 365 — not a second vendor who only shows up when Wi-Fi dies.
ALCON DTS keeps switching, Wi-Fi, firewall, and circuit health in the same relationship as the tenant and helpdesk, so a change on the edge is not a mystery to the people who already run your IT.
If you need the day-to-day IT packages, see Managed IT Services. If voice rides the same fabric, see VoIP.
What’s included
ALCON DTS operates the network pieces below as one support relationship, with scope and ownership clear enough to maintain.
Firewall and edge
The firewall is sized, baselined, and kept current: who can reach what, admin access locked down, firmware and subscriptions maintained. Changes are documented. This sits beside Cybersecurity; it is not a tool catalog.
Business Wi-Fi
Coverage, capacity, and separate SSIDs for staff, guest, and IoT or voice where those belong on their own VLAN. Dead zones and leftover consumer access points are the usual reason “the Wi-Fi is fine except when it isn’t.”
WAN, ISP, and failover
Circuit health, ISP coordination, and a second path when the office cannot sit on one modem. Multi-site or cloud-heavy teams can use an SD-WAN-style design when that is the right fit — recommended in the review, not assumed.
Monitoring and change control
The network is inventoried and watched. Firmware, configuration backups, and after-hours alerts on devices ALCON DTS operates. A change has an owner and a way back.
OT and plant networks
Manufacturers and engineering sites often have a plant or lab network that must stay segmented from office Microsoft 365. ALCON DTS treats that boundary as part of the design, not an afterthought.
How the work runs
A network review maps what is installed, what is still on default configs, and whether Wi-Fi, voice, and guest traffic are separated.
Design and cutover are scoped. Day-to-day operation can sit on Complete IT or Secure IT when the network belongs in the same relationship as the helpdesk.
ALCON DTS does not replace every switch on day one. The first job is a network you can defend and support.
Ready for a network review?
A network review with ALCON DTS gives you a picture of the current LAN and Wi-Fi, the risks that matter — flat network, aging firewall, single circuit, unmanaged access points — and whether the next step is a project, Complete IT, or Secure IT.
You leave with a clear recommendation and a next step you can act on.
Related work
VoIP · Managed IT Services · Complete IT · Secure IT · Cybersecurity · Healthcare IT
