Austin & Central Texas · Since 2001
Managed IT for Austin and Central Texas.
Proactive managed IT and cybersecurity that reduce downtime, strengthen protection, and keep regulated operations under one accountable partner.
Choose how we work with you.
Co-Managed IT
You keep control. Our engineering team covers operations and security so that work is not a one-person job.
Full Managed IT
We own day to day operations. One relationship, published packages, no guesswork about who is accountable.
Healthcare IT
We keep regulated operations and patient information in one relationship.
Also part of the same relationship: Microsoft 365 · Cybersecurity · Network integration · AI Readiness
What clients say
ALCON DTS is an outstanding and trusted partner for Women’s Center at Westover Hills. Whether it be HIPAA consulting, new clinic setup, or managing our network, ALCON DTS has been a huge help to our organization. They are professional, knowledgeable and very responsive.
Martha Gonzalez
Women’s Center at Westover Hills
I consider the work that ALCON DTS has done to be an extremely critical part of our future growth. You have built for us a robust foundation on which we can grow and expand, on systems that are all within our own control. This is what I wanted to achieve and we appreciate your work in guiding us through that process.
Chris Schorre
Emergo Group
ALCON DTS is without a doubt the best at what they do! Not only are they knowledgeable in all aspects of IT, but they also have an incomparable level of professionalism! They are always prompt, efficient and reliable! Our school district (of multiple campuses) used ALCON DTS several years ago, and now again with our new management; And I have yet to be disappointed!
Sandra Garcia
Shekinah Learning
Serving Central Texas since 2001
We stay accountable after the first engagement.
ALCON DTS has operated managed IT, cybersecurity, compliance, and healthcare IT for Central Texas organizations since 2001. We stay on the work until it is done.
Who is ALCON DTS · Eduardo Contreras on how ALCON DTS works with Austin and Central Texas teams.
Managed IT packages
Rates are per user, per month. We will confirm the right package or Co-Managed IT.
Start here
Remote IT
$100–$150 / user
Remote-first helpdesk, endpoints, and email. No standing on-site engineer.
- Unlimited remote support
- 24/7 system monitoring
- Vendor management
- Monthly service
- Quarterly business reviews
Complete IT
$150–$250 / user
Remote coverage plus on-site work when the job cannot be completed remotely.
- Everything in Remote IT
- On-site support
- Cybersecurity awareness training
- Business continuity planning
- Endpoint protection
Secure IT
$250–$400 / user
Complete IT with tighter identity, email, endpoint, and compliance operations.
- Everything in Complete IT
- vCISO service
- Business continuity solution
- Email phishing security testing
- Cybersecurity framework guidance
Compare all packages
Healthcare IT
Patient information stays in approved systems. BAAs where required. Devices, identity, email, and backup in one relationship.
AI Readiness
Get the tenant, devices, and data boundaries right before AI tools go live. Public AI is not a place for firm or client data.
Ready for a clear next step?
Tell us how IT is staffed today. We will map Co-Managed IT or a package band, and what the first stretch of work would include.
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