Managed IT with security and compliance built in.
One relationship for your helpdesk, devices, cybersecurity, and the evidence auditors, insurers, and customers ask for. Serving Austin and Central Texas since 2001.
One relationship for your helpdesk, devices, cybersecurity, and the evidence auditors, insurers, and customers ask for. Serving Austin and Central Texas since 2001.



Support, protection, and the infrastructure underneath, delivered by the same team so a sign-in issue and a security gap are never two vendors.
Helpdesk, accounts, devices, and email in one relationship, with Remote, Total, and Secure IT packages or Co-Managed IT if you keep your own IT staff.
Controls run alongside your support, with the evidence file kept current for assessors, insurers, and customers.
The networks and phones your office depends on, plus the groundwork before AI tools reach your whole team.
Compliance shouldn’t be a binder that drifts away from how your systems actually run. Because we manage the systems, the paperwork and the live environment tell the same story.
We help you choose, license, and roll out AI platforms and agents such as Microsoft Copilot, ChatGPT, Google Gemini, Claude, and Grok Bot, with your client, patient, and payroll data protected from the start.
A clinic, a plant, and a law firm don’t hold the same information or answer to the same rules.
Rates are per user, per month. A review confirms the right package, or whether Co-Managed IT fits better.
$2,500 to $3,750
$3,750 to $6,250
$6,250 to $10,000
Estimates are per month. A review confirms the right package for your organization.
ALCON DTS provides managed IT, cybersecurity, compliance, and healthcare IT services to organizations across Central Texas. Your people get a consistent point of contact, and we learn how your office, clinic, or facility actually works before we change anything.
Eduardo Contreras on our approach to supporting Austin and Central Texas organizations.
A practical look at how you run IT, security, and compliance today, and whether a managed IT package, Co-Managed IT, or a focused project is the right next step.