Managed IT · Cybersecurity · Compliance

Managed IT with security and compliance built in.

One relationship for your helpdesk, devices, cybersecurity, and the evidence auditors, insurers, and customers ask for. Serving Austin and Central Texas since 2001.

25 yearsCelebrating 25 years serving Central Texas.
One relationshipfor support, security, and compliance
HIPAA · CMMC · FTCand Texas SB 2610 programs mapped to your systems
A+Better Business Bureau rating
Trusted by Central Texas organizations and backed by leading partners

Women's Center at Westover HillsEmergoShekinah Learning Institute light mark
What we do

Everything your technology needs, in one relationship

Support, protection, and the infrastructure underneath, delivered by the same team so a sign-in issue and a security gap are never two vendors.

Managed IT

Helpdesk, accounts, devices, and email in one relationship, with Remote, Total, and Secure IT packages or Co-Managed IT if you keep your own IT staff.

Security and compliance

Controls run alongside your support, with the evidence file kept current for assessors, insurers, and customers.

Infrastructure and AI

The networks and phones your office depends on, plus the groundwork before AI tools reach your whole team.

How compliance works with us

You keep the attestation. We run the controls and keep the evidence.

Compliance shouldn’t be a binder that drifts away from how your systems actually run. Because we manage the systems, the paperwork and the live environment tell the same story.

1

Map the requirementsWe tie HIPAA, CMMC, the FTC Safeguards Rule, or Texas SB 2610 to the systems your team already uses.
2

Run the controlsIdentity, email, devices, and backups are protected and monitored as part of everyday support.
3

Keep the evidence readyWhen an assessor, insurer, or customer asks, the answers and records are already on file.

Ready for AI across your whole team

We help you choose, license, and roll out AI platforms and agents such as Microsoft Copilot, ChatGPT, Google Gemini, Claude, and Grok Bot, with your client, patient, and payroll data protected from the start.

Client stories

What clients say

Whether it be HIPAA consulting, new clinic setup, or managing our network, ALCON DTS has been a huge help to our organization.

Martha GonzalezWomen’s Center at Westover Hills

You have built for us a robust foundation on which we can grow and expand…

Chris SchorreEmergo Group

They are always prompt, efficient and reliable!

Sandra GarciaShekinah Learning
Published pricing

Managed IT packages

Rates are per user, per month. A review confirms the right package, or whether Co-Managed IT fits better.

Estimate your monthly investment

Remote IT

$2,500 to $3,750

  • Unlimited remote support
  • 24/7 system monitoring
  • Vendor management
  • Monthly service
  • Quarterly business reviews

Total IT

$3,750 to $6,250

  • Everything in Remote IT
  • On-site support
  • Cybersecurity awareness training
  • Business continuity planning
  • Endpoint protection

Secure IT

$6,250 to $10,000

  • Everything in Total IT
  • vCISO service
  • Business continuity solution
  • Email phishing security testing
  • Cybersecurity framework guidance

Estimates are per month. A review confirms the right package for your organization.

Serving Central Texas since 2001

A local partner for the long term

ALCON DTS provides managed IT, cybersecurity, compliance, and healthcare IT services to organizations across Central Texas. Your people get a consistent point of contact, and we learn how your office, clinic, or facility actually works before we change anything.

Eduardo Contreras on our approach to supporting Austin and Central Texas organizations.

Start with a review

A practical look at how you run IT, security, and compliance today, and whether a managed IT package, Co-Managed IT, or a focused project is the right next step.

1

Tell us about your organization.A short form that takes about two minutes.
2

Talk with our Team.A focused conversation about your concerns and goals.
3

Get clear next steps.A one-page summary or a verbal readout, depending on the review.