Managed Microsoft 365 for Austin Businesses
Keep the business moving in Microsoft 365. Identity, email, sharing, and licenses sit inside the same IT relationship for Austin and Central Texas.
Microsoft 365 managed as part of IT
Microsoft 365 is easy to buy and hard to keep in good shape. Licenses get assigned. Mail and files start moving. Then sign-in settings, sharing, departed accounts, and unused licenses sit without an owner.
Owners and operations leaders need Microsoft 365 handled with helpdesk and devices, not treated as a once-a-year license event. It fits clinics, professional firms, and other Austin and Central Texas organizations that run mail, files, and sign-in in Microsoft 365.
Your team keeps working in the tools they already have. We keep identity, email, sharing, and licenses current so Microsoft 365 stays usable and ready to explain. License buying stays part of the IT relationship. Azure and larger cloud work are scoped through managed IT.
Six managed workstreams
Clear ownership for the tenant controls that shape access, collaboration, security, records, and cost.
1. Identity and Entra
- Multi-factor authentication and enrollment
- Conditional Access based on user, device, location, and risk
- Least-privilege admin roles
- Joiner, mover, and leaver access changes
2. Exchange and email security
- Mailbox ownership and lifecycle
- DMARC, DKIM, and SPF operations
- Protection against spoofing and look-alike domains
3. Teams, SharePoint, and OneDrive
- Sharing defaults and guest access
- Permission review for collaboration spaces
- Clear ownership for shared content
4. Defender and Secure Score
- Tenant security settings used deliberately
- Quarterly review of what changed and why
5. DLP, Purview, and audit logging
- Retention and audit logs you can produce
- DLP aligned with how your organization shares
6. License hygiene
- Right-size SKUs and remove inactive assignments
- Copilot and add-ons when they fit the tenant, see AI Readiness and acceptable use
- Written view of licensing and managed work
Service scope
Microsoft 365 can be the mail system only, or it can be the way your team signs in, shares files, meets, and keeps records. The difference is whether someone is responsible for those settings after the licenses are assigned.
Licensing stays with that same work. The right subscriptions make Copilot, stronger email protection, and device management possible. Unused licenses can be cleaned up so spend matches how people actually work.
When the organization is ready for Azure, hybrid systems, or Copilot, that work can start from the Microsoft 365 environment already in place. A review of permissions, sharing, and data boundaries comes first. See AI Readiness and Acceptable AI Use.
Packages and pricing
A comprehensive review of your needs and growth plans shows which band should carry this work.
• Remote IT, $100–$150 per user. Support and monitoring delivered remotely.
• Complete IT, $150–$250 per user. Remote support and a technician in the office when the request needs it.
• Secure IT, $250–$400 per user. Complete IT with tighter security and compliance built into the same support.
REMOTE IT
$100–$150/user
Remote-first support for a managed tenant.
- Unlimited Remote Support
- Monthly Maintenance Service
- Anti-Virus Protection
- 24/7 Server Monitoring
- Vendor Management
- Quarterly Business Review
COMPLETE IT
$150–$250/user
Comprehensive IT with tenant management and on-site support.
- All Remote IT Plus
- Onsite Support
- Cybersecurity Awareness Training
- Business Continuity Planning
- EndPoint Protection
- Spam Filtering
SECURE IT
$250–$400/user
Enhanced security and compliance support for the tenant.
- All Complete IT Plus
- vCISO Service
- Business Continuity Solution
- Email Phishing Security Testing
- Cybersecurity Framework Guidance
- Network Device Management
When patient information is in Microsoft 365
Mail, Teams, and shared files can hold patient information. That is normal in a clinic. It also means access, guest sharing, departed accounts, retention, and audit logs have to be part of the healthcare program, not leftovers in Microsoft 365.
You keep the legal obligation and the assessor. We run those controls in Microsoft 365 and execute BAAs where the services we run require them. See Healthcare IT.
Teams Phone can be implemented alongside RingCentral and Allworx; see VoIP.
Start with a review
A review of your needs and growth plans looks at sign-in, sharing, email authentication, admin roles, licenses, and where the organization is going.
You see what is already in good shape and what should change first. You leave with priorities and a picture of how the relationship would run. From there, your team has an ongoing support relationship, not a one-off project.
Articles support the review: five Microsoft 365 settings worth checking, Copilot permissions, Windows 10 risk, and email authentication.
FAQ
Can you migrate us from Google Workspace?
Do you manage Macs in Intune?
Will you enable Copilot?
Can you fix “anyone with the link” sharing?
Do you handle DMARC?
Keep Microsoft 365 ready to explain.
Identity, email, sharing, and licenses stay with the same owner your team already contacts for support.
