Managed Detection and Response for Austin and Central Texas businesses
Around-the-clock monitoring of your devices, fast containment, and a clear response plan when a threat appears.
Request a cybersecurity assessmentSee Security Monitoring (SIEM)
Threats stopped on your devices, day and night
ALCON DTS watches the laptops, desktops, and servers your team uses every day. Endpoint detection and response flags suspicious activity, and security analysts review alerts 24/7.
When a threat is confirmed, we isolate the affected device, stop the activity, and guide recovery. Your designated contact receives a plain summary of what happened and what we did.
Who it helps
- Organizations that need eyes on threats after hours and on weekends
- Businesses with remote and hybrid staff
- Organizations answering cyber insurance or customer questions about endpoint protection
- Regulated practices that need a documented incident record
What you get
Endpoint detection and response
Behavior-based protection on every managed laptop, desktop, and server.
24/7 threat monitoring
Security analysts review alerts around the clock and act on the ones that matter.
Rapid containment
A compromised device is isolated from the network quickly to stop the spread.
Incident response
We investigate, remove the threat, restore affected systems, and document every step.
Threat hunting
We look for signs of attacker activity across your devices, beyond the automatic alerts.
Clear reporting
Regular summaries of alerts, actions taken, and the health of your device protection.
How it works
Deploy
We install the detection agent on every managed device and tune it for your environment.
Watch
Analysts monitor alerts around the clock.
Respond
Confirmed threats are contained, investigated, and removed.
Improve
We walk through each incident with your designated contact and strengthen controls to prevent a repeat.
Security Monitoring and MDR: how they fit together
Security Monitoring (SIEM)
Collects and correlates logs across your systems: firewalls, servers, cloud apps, email, and sign-ins. Best for visibility across the whole environment, investigations, and compliance evidence.
Managed Detection & Response
Watches your laptops, desktops, and servers 24/7 with endpoint detection and response. Best for stopping threats on devices fast.
Together they cover both sides. MDR stops threats on devices, and Security Monitoring shows the full picture and keeps the record. Alerts from both reach the same team.
Related services
MDR works alongside the rest of your cybersecurity program.
Start with a cybersecurity assessment
We review how your devices are protected today, how alerts are handled after hours, and what a response would look like, then recommend the right next step.
Stop threats around the clock.
Device protection and response from the team that already runs your IT.
