Industries
Nonprofit & Education
We handle your IT so your staff can focus on the mission and your students can focus on learning.
Why it matters
What needs a plan
One person, sometimes a volunteer, carries all of IT.
Budgets and grant cycles need IT costs you can plan ahead.
Several campuses or program sites need the same standard.
What’s included
What we run
ALCON DTS gives your organization a full support relationship through Remote IT, Total IT, Secure IT, or Co-Managed IT, and we work at a per-user rate you can plan into a budget or a grant.
Running human services programs across several sites? See Nonprofit Human Services.
You can forecast IT costs
We work with you through Remote IT, Total IT, Secure IT, or Co-Managed IT at a per-user rate you can plan into a budget or a grant.
Your IT lead gets backup and depth
Co-Managed IT supports the person who already runs your IT.
License spend matches how people work
We manage Microsoft 365 day to day and review licenses, including nonprofit or education licensing where your organization qualifies.
Donor information, student information, and staff accounts stay protected
We protect each one with endpoint protection, encrypted devices, email filtering, and tested backups, with MFA available as an add-on on any plan.
Staff spot phishing, and you can show the training happened
We run security awareness training with completion records, and we start from CIS Controls IG1 as a simple framework.
Plans
Remote IT
$100–$150 / user / month
Remote-first helpdesk, endpoints, and email. A technician can be dispatched when needed.
Unlimited remote supportManaged endpoint protection (antivirus or EDR)24/7 system health monitoringVendor managementMonthly serviceQuarterly business reviews
Total IT
$150–$250 / user / month
Remote support plus a technician in the office when the request needs it.
Everything in Remote ITOn-site supportCybersecurity awareness trainingBusiness continuity planningManaged detection and response (MDR)
Secure IT
$250–$400 / user / month
Everything in Total IT with tighter security and compliance built into the same support.
Everything in Total ITvCISO serviceBusiness continuity solutionEmail monitoringEmail phishing security testingCybersecurity framework guidance
Next step
You keep the decisions. We run the controls.
Tell us how IT is staffed today and how your budget cycle runs, and we will map the support that fits.
