REMOTE IT Features
Unlimited Remote Support
We provide Desktop support and service for any computer, network, software, e-mail, or Internet issue. Whenever you have ANY technology related problem, we are here to help.
Anti-Virus and Anti-Spyware Protection
All computers are pro-actively managed to ensure the security software is optimized to ward off malicious threats that destroy data, compromise security and degrade the performance of your systems.
Do you struggle with trying to manage multiple vendors? ALCON DTS will become your single point of contact and handle all of your technology providers, cloud computing vendors, etc. Simply contact us and problem solved!
Monthly Maintenance Service
Workstations are optimized for increased performance. Updates for servers and workstations are fully managed to prevent security breaches and improve system reliability.
24/7 Server System Monitoring
If any of your servers go down, we can restart them immediately and even reboot the server remotely if necessary. We also perform active maintenance on this important computer to make sure you stay up and running.
Quarterly Business Review
Technology reviews to help you achieve your goals as well as plan large upcoming projects. Included in the review will be suggestions to increase productivity, cut costs, and achieve a competitive advantage over your competitors.
The Perfect Starter Package!
COST PER USER
# OF USERS
ANNUAL TEAM COST
ALCON DTS SERVICE BENEFITS
•We are always available (we never call in sick)
•Full staff of Certified Systems Engineers
•Continuously growing expertise
•Strategic technology expertise and planning
•Predictable costs through project planning and regularly scheduled visits
•Tax deductible business expense
•Leverage our team’s knowledge for your business’ needs!
THE TECH EMPLOYEE LIMITATIONS
•Payroll taxes, vacation pay, workers comp
•Risk of downtime when tech employee is not present (vacation, sick days)
•Tech may require supervision or costly outsourced help during projects
•Limited skillset on ever expanding technology field
•Continued costs of training on latest technology
•High turnover in technical positions
•More expensive compared to the ALCON DTS team