Case study
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About 90%
Fewer monitoring alerts
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Every location
New firewalls in place
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Over five years
Working together
The challenge
A mission-driven local community nonprofit runs its programs from several locations. When our team started monitoring its systems, the first weeks brought a high volume of alerts. Its Microsoft 365 plan had fewer built-in security and device management features, and its locations were ready for a network refresh.
Before
- A high volume of monitoring alerts
- Microsoft 365 on a plan with fewer security features
- Network equipment ready for a refresh at every location
After
- Monitoring alerts down by about 90%
- Every user on a stronger Microsoft 365 plan through nonprofit licensing
- New firewalls at every location, with switching and Wi-Fi refreshed across the sites
What we did
We run the organization’s managed IT across every location, and we built a stronger foundation under it, so staff can stay focused on the people they serve.
- Started with a HIPAA risk assessment. The work began with a HIPAA risk assessment that set the priorities.
- Brought monitoring under control. Our team worked through the alerts from the first weeks of monitoring, and new alerts dropped sharply within the first months.
- Refreshed the network. New firewalls went in at every location, and switching and Wi-Fi are being refreshed across the sites.
- Strengthened Microsoft 365. We moved every user to a stronger Microsoft 365 plan through nonprofit licensing, with more built-in security and device management.
- Kept watch on security. Security monitoring and endpoint protection run on the devices we manage.
- Supported the annual audit. Our team helped gather the technical evidence for the organization’s annual audit.
The result
- Monitoring alerts down by about 90%, with the sharpest drop in the first months.
- Priorities set by a HIPAA risk assessment.
- New firewalls at every location and a network refresh across the sites.
- Every user on a stronger Microsoft 365 plan through nonprofit licensing.
- Audit evidence gathered with our team’s help.
Next step
See what this could look like for your organization.
Learn more about IT for nonprofit human services.
