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Lead Project Manager

Job Category: MSP
Job Type: Full Time
Job Location: Austin TX

ALCON DTS is an award-winning technology solution provider for the SMB market that helps our partners leverage the power of technology to reach their business goals. We develop strong bonds with our clients and maintain a reputation for responsive, high-quality, and efficient work as well as industry recognition for our thought leadership and growth.

What we are looking for:

As a Lead Project Manager at ALCON DTS, you will be responsible for overseeing multiple projects from conception through to completion. This role involves strategic planning, stakeholder management, risk assessment, and ensuring project deliverables meet or exceed expectations. You will coordinate with various departments to ensure seamless project execution.

This position will work primarily in our Austin, TX office and requires occasional travel to client sites. Non-local candidates will not be considered for this role.

Who You Are:

You are a detail-oriented self-starter who takes ownership of your job responsibilities, meets deadlines, and can communicate effectively with teammates, clients, and vendors. You work best in a bold, work-hard, play-hard, environment. You enjoy organization metrics, analytics, team camaraderie and multitasking, all while working in a fun environment.

Key Responsibilities:

  • Project Leadership: Develop and maintain project plans, schedules, and budgets. Lead project teams, ensuring alignment with project goals and company objectives.
  • Stakeholder Engagement: Manage relationships with clients, stakeholders, and team members. Communicate project status, risks, and issues effectively, providing solutions and recommendations.
  • Resource Management: Allocate resources efficiently, manage project scope, and ensure all projects are delivered on time and within budget.
  • Risk Management: Identify, assess, and mitigate project risks. Implement contingency plans to address potential issues proactively.
  • Quality Assurance: Oversee the quality of project deliverables, ensuring they meet or exceed client expectations.
  • Strategic Planning: Contribute to the strategic direction of the project portfolio, aligning projects with business goals

Requirements for the position are:

  • High School level education or higher
  • Three (3) or more years of Sales in project management, or clear knowledge of the products ALCON DTS provides
  • Must be available for travel when necessary
  • Dress code should be business or business casual as this will be the standard when meeting with clients
  • Data entry and understanding the information needed from a client, familiarity with a Customer Relationship Management software is a plus
  • Work with Microsoft Office products, specifically Excel, Word, and PowerPoint
  • Work with Adobe Acrobat Software
  • Work with internal systems such as Autotask for customer data entry and similar tools for understanding projects
  • Learn and understand services and hardware sold as well as installation processes used by our technician staff
  • Visit worksites to meet and greet with clients as well as to better understand operational needs for the project
  • Work alongside operations to provide accurate labor deployment and management

We Offer:

  • Competitive pay
  • Progressive PTO
  • Medical/Dental/Vision/Life/Disability available
  • Career Development and Coaching
  • Fun work environment!

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